Long time coming -NFI Certified - Finally Done...next.

[smwilliamson]

I am now an NFI Certified Pellet Specialist. I kept meaning to do it. Kept pushing it off because I was too busy. Thank you NFI people for extending my exam date twice. I knew I would get to the test center eventually.

 

[webbie]

You could probably teach them a thing or three....

 

[smwilliamson]

You could probably teach them a thing or three....

I could write better software than they had. Jeez. Run time errors every time I used the WYSIWYG controls...had to TAB through the whole thing using the function keys.


All in all, I DID learn a few things in preparation. I refreshed my knowledge of R values and K values...something I have never used or had to use except in my own house with an on-demand gas water heater....

I've had the inkling to make everyone, including my wife become NFI...even to just answer my phones. We'll see, it's easy to be idealistic when it's a slower time of year.

It's good that there is something of a standard, it should be expanded upon to include a whole bunch of practicum which is by in large missing from our mentor-less society. I'd take it a step further too and get techs use to fixing without replacing...another lost art of mechanics.

Again...slow time of year...idealistic.

 

[Xena]

Nice, congrats!

 

[jtakeman]

congrats to you Scott!

 

[DAKSY]

Congrats, Scott. Need more NFI certification in
our world, IMHO.

 

[kinsmanstoves]

Welcome aboard.

Eric

 

[Delta-T]

high five! down low! bump it, blow it up. congrats.

 

[Wood Heat Stoves]

Congratulations! A very worthwhile accomplishment.

 

[SmokeyTheBear]

I don't know about the certified part but hanging out on here gets you extra credit on being certifiable ;-).

Congrats.

 

[BrotherBart]

Congrats. Showing that you are dedicated to what you do is a good thing and hopefully your potential customers see that.

 

[smwilliamson]

Congrats. Showing that you are dedicated to what you do is a good thing and hopefully your potential customers see that.

Truthfully, I don't think customers care much. Many are just surprised you answer your phone or return a call back. Doubly surprised when you ACTUALLY show up AND you are on time. Polish that of with some great conversation, education and a problems solved without a call back. Certification? I have never been asked by a customer.

I did it because as my company grows, at some point, I may have to stand down an attack on my credibility. That kind of weird stuff surfaces from time to time...like a bad review somewhere on the net from a competitor or the more common: someone that I need to but something from (manufacturer) and they want something more than whatever, which happens more and more as I attempt to gain credibility in a market that promotes exclusivity of parts amongst brands to insure market share. >:-(

Not that NFI seals the deal, it doesn't...but sooner or later they will run out of excuses of why they cannot endorse my company as a credible solution to the 15 reasons folks seek service elsewhere than a dealer.

If someone were to ask me for a job and they were NFI...well, I'd be somewhat considerate. Very much so. So it's an industry thing. The secret handshake perhaps.

 

[begreen]

Congrats Scott. Stay focused on the customer. The rest is just noise.

 

[smwilliamson]

Congrats Scott. Stay focused on the customer. The rest is just noise.

Always. Customers give me money; everyone else is just offering creative ways to spend it. I get it.