Pre-eason servicing a pellet stove?

[LRRifleman]

Hello!

Up front, I will automatically say I have lost confidence in the dealer that sold me my pellet stove ... seems they place profit over qulity service.

Currently, they are seeking $500 to: service the stove for the upcoming season, obtain and install an outside air kit, and install a thermostat (install of the thermostat is free, they misunderstood the manufactuer's comments about a thermostat at time of sale).

My question is ... what would "pre-season servicing" of a pellet stove entail?

Thank you for your advice in advance!

 

[hossthehermit]

If it was me, I'd ask them, then have them put it in writing, then decide whether to have them do it or not.

 

[kinsmanstoves]

If it was me, I'd ask them, then have them put it in writing, then decide whether to have them do it or not.

"Danger, Will Robinson, Danger!"

Eric

 

[ducker]

Hello!

Up front, I will automatically say I have lost confidence in the dealer that sold me my pellet stove ... seems they place profit over qulity service.

Currently, they are seeking $500 to: service the stove for the upcoming season, obtain and install an outside air kit, and install a thermostat (install of the thermostat is free, they misunderstood the manufactuer's comments about a thermostat at time of sale).

My question is ... what would "pre-season servicing" of a pellet stove entail?

Thank you for your advice in advance!

A through cleaning of the stove. Prices in my area seem to be around $135 - $185

Combine that with installing an OAK - I could see how the price would potentially jump up. I have no idea how much OAK installs go for. I would assume it depends on how much piping needs to be installed.

The idea of asking them what it entails and to get it in writing when they show up would be a really good idea.

 

[heat seeker]

About 10 months ago, my dealer charged $100 for an OAK and install, done at the same time the stove was installed.

 

[DexterDay]

This ALL depends on there version of "clean" . I havd read stories on hefe where some dealers go above and beyond for little cost at all. And others that paid $300 for someone to vacuum there firebox and forget to re-install parts.

Its all in how much pride they take in there work.