I just purchased a Napoleon wood stove insert 1101. The company who installed did not install a stain steel flu liner all the way up to the top of chimny. They said I did not need it and only installed maybe 5-6 feet of liner and then I have the clay liner in the chimney. We have had the stove for 2 weeks. Very new to us. Cannot get the stove above 300 degrees no matter what we do. I think the wood may not be seasoned enough but we get a nice clear door, very little smoke. I purchased a thermometer and put on side of unit to check for temperature, where do you exactly put the thermometer or does that not matter. I even bought a pack of wood they sell at home depot saying seasoned wood to see if it is our wood. Still could not get the temp above 300 degrees. When we load at night and close the draft to low it will smolder out in a few hours. What are we doing wrong? Is it the draft, is it the lack of full liner? I am concerned we are creating too much creosote. Please any info would be great. Thank you.