So I went from Feed setting of 3 down to 2 and did notice an improvement in the glass from black to a brown arc but still this is after only 5 hours. The suggestion was made to try the the feed setting but another was to change the combustion settings. What new settings should I try? I know the brown arc is something that everyone gets and maybe I am just expecting a cleaner glass to last longer......? Burning Super Premium Vermont softwood pellets....ash content 0.27-0.30. Thanks, Bill