It was a little nippy this morning so I went to the thermostat and raised the temp 2 degrees so the stove would kick on. We keep the stat on auto and program the stat to control the stove. I walked my son to the bus stop and when I got home my wife was yelling to look at the pellet stove. The entire stove was filled with white smoke and smoke was leaking out of the exhaust pipe into the room. Suddenly a flame ignited and I noticed a large mound of unburned pellets in the burn pot. The flame started to grow very large. I went back and lowered the thermostat hoping for the stove to start the shutdown process. Didn't work. The stove continued to drop pellets as if there was a call for heat from the stat. Finally, I put the stove in manual mode and clicked the off button. The stove began to shutdown.
Two questions are raised. What would cause the pellets to mound up in the pot? Is this a sign of a faulty igniter?
Why didn't the stove start to shutdown once I lowered the stat?
This is my second season with the stove. Last year it worked flawlessly. I felt confident burning 24/7 unattended. This mornings occurrence makes me a little nervous to stay the course. Any ideas? Thanks
Two questions are raised. What would cause the pellets to mound up in the pot? Is this a sign of a faulty igniter?
Why didn't the stove start to shutdown once I lowered the stat?
This is my second season with the stove. Last year it worked flawlessly. I felt confident burning 24/7 unattended. This mornings occurrence makes me a little nervous to stay the course. Any ideas? Thanks