whitfeild quest plus problems

[Scotty123]

Hello, If someone can take some time I would be greatfull.
I have a few problems,
1. I smell a little exhaust in the house when stove is on. Everything is tight. I did remove the quick disconnect and the exhaust motor at the housing.
2. Twice the pellets piled up high in the pot, very scary.
3. Seems like exhaust is weak, when on I can hardly feel any flow, tag says 3000 rpm, this fan does not seem to be running at that speed.
4. House has black soot above exhaust,
[email protected]

Not sure of the year but tag says WH-4 manual say quest plus

 

[webbie]

I am not an expert on that model, but Rod (moderator) and some other here will probably chip in....BUT,

Did you read the sticky posts at the top of this forum - for instance:
https://www.hearth.com/talk/threads/13419/

As per that post, do you have a decent "rise" on your pipe? If it simply vents through the wall, you are asking for trouble.

 

[Scotty123]

I have the pipe going straight outside and thats it. Something tells me that may not be the best method!