Hello - currently the pellet stove is set at 6-4-1 and we run normally at 4/4 or drop down to 2/2. It will run for hours and then just go out. Sometime we wake up and there is a pot full of pallets in the burn pot and the stove has shut itself down or we there isn't one pellet in the pot. We have had this stove for 4 years and the end of last season and the begining of this year we have had alot of issues. We have replaced the auger motor 4 times since December 2011. I have no idea what is going on with this stove.