I had a doozie in my 55SHP-10 last night that I'd like to share. I was on the road for work yesterday, 90 mins from home, when my wife texted me to say the stove had jammed. This is something we've been fighting with all season. I bought four tons of MWP and one of the tons has a bunch of long pellets in it. I need to post a pic, I have a bunch of pellets at home that I saved out that are over 2" long.
Anyways, I started pulling bags from the other tons and discovered that it is only one ton that seems to have this problem so we've been burning the other 3 ton and haven't had a jam in a month or so. When this one jammed up, my wife tried to wiggle the motor a bit to free up the jam, which usually works. However, this time she didn't have the upper arm strength to get it to move (it can be pretty tough) so ultimately, I think she just ended up jamming it harder.
I got home and couldn't get it either. I ended up having to pull both augers, clearing the jam and putting it back together. It's not THAT hard, but man, it was annoying. This is the first time that I've had to take the stove apart to clear a jam. Hopefully the last time also.
I don't think MWP and the 55SHP-10/25-PDVC play well together. When I reported it to MWP they asked me if I had a 25-PDVC so I'm not the only person that's had this problem with these pellets in this model stove.
Anyways, I started pulling bags from the other tons and discovered that it is only one ton that seems to have this problem so we've been burning the other 3 ton and haven't had a jam in a month or so. When this one jammed up, my wife tried to wiggle the motor a bit to free up the jam, which usually works. However, this time she didn't have the upper arm strength to get it to move (it can be pretty tough) so ultimately, I think she just ended up jamming it harder.
I got home and couldn't get it either. I ended up having to pull both augers, clearing the jam and putting it back together. It's not THAT hard, but man, it was annoying. This is the first time that I've had to take the stove apart to clear a jam. Hopefully the last time also.
I don't think MWP and the 55SHP-10/25-PDVC play well together. When I reported it to MWP they asked me if I had a 25-PDVC so I'm not the only person that's had this problem with these pellets in this model stove.