25 PDV e-2, e1 codes

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robmill

New Member
Jan 11, 2012
5
PAs
I need assistance. I keep getting the E-2 code followed by the E-1 code. This occurs with in 20 seconds of starting the unit. So far this is what I checked.
Ran the diagnostic and the exhaust blower does come on.
I cleaned out the entire unit.
I confirmed all augers are working.
I trimmed off the end of the Vacuum hose that was worn and made sure no other cracks.
Not sure what else to try so I am open to suggestions. I would think that if it was a bad blower it would not engage during the diagnostic.
I tried to call into Englander but I never get off work in time.
 
Check your gaskets and the venting including your OAK and the termination cap on the exhaust.
 
Along with going step by step in the Englander e-code checklist ( www.englanderstoves.com/help/PelletStove/ecodes04.html ), there is this :

"Other things that can cause a failure to start include:

Non functional exhaust blower: This would give an E-2, followed by an E-1 as stated above. "

Are you SURE the comb. blower is running at full speed? Has it been taken out & cleaned lately? What year is the stove? When was the last FULL, DEEP stove cleaning? Along with trimming the vacuum hose, did you make sure the connections that the hose goes on are clear?
 
Just got my new gaskets, gave the stove the best cleaning I could.
Took the comb. blower out and cleaned it inside and out with a metal brush. Replaced the gasket.
Checked the vac hose again and made sure no blockage at the nozzles.
Cleaned and vac behind the plate.
Emptied the pellets and made sure no blockage in the hopper.
I checked again and the blower seems to be running on high but I cant tell the speed by just running the diag. test.
Tried to light it up but again after 10-15 sec. I get the E-2 code then 20 sec. later the E-1 code.
Based on what I read this could mean a bad blower but like I said, the blower does run, (weather it is running on high speed I don't know). I hate to replace the motor ($150) if I don't have to.
Any advise? 2008 Model bought it new.
 
If the blower starts up then the path to the vacuum switch is likely blocked, did you clean the barb on the stove that the vacuum hose goes on?

You talk about cleaning the stove have you cleaned the venting including the termination cap?
 
robmill said:
Any advise? 2008 Model bought it new.

Give Englander tech Service a call....if you get through (this is the busiest time of year for them), try asking for Mike Holton (Sr. Tech). If he's not available, then talk to who ever else is there. They'll get you fixed-up.
 
From the info given, it sounds like the stove can run fine but the exhaust is more than 40% blocked. That would cause the symtoms you are reporting. Pull the exhaust pipe and empty them out.
Post your results.
Good luck.
 
E-2/E-1 at start up ;

when you turn the unit on the exhaust blower starts, this pulls vacuum against the primary vac switch causing it to close this circuit. the control board see's this closed circuit as proof that the exhaust blower is running and the flue is clear so its ok to start up.

this circuit aparantly is not closing.

check the flue for blockage, check the hose and the conection on the exhaust port for obstruction, check the two wires from the switch to the control board for loose connections and such. note the wires placed on the switch , one is on the "C" for common, the other is placed on the "NO" or normally open terminal. in most al cases if everything else is normal the part in need of replacing would be the vac switch itself
 
OK, I replaced the VAC switch. Cleaned out the exhaust again from end to end. Checked my settings (6-4-1). The unit starts up fine, runs for 20 mins, and again goes through the shut down process. Is this possibly a heat sensor issue? I checked all the wires to make sure nothing was loose. Any more suggestions?
 
robmill said:
OK, I replaced the VAC switch. Cleaned out the exhaust again from end to end. Checked my settings (6-4-1). The unit starts up fine, runs for 20 mins, and again goes through the shut down process. Is this possibly a heat sensor issue? I checked all the wires to make sure nothing was loose. Any more suggestions?


when it shuts down now , is it just an e-2 or is it still dropping an e-1 behind the e-2?
 
It kicks the E2 code then starts the shut down process. The flame is still running good at that point but due to it not getting anymore fuel it dies out leaving a handful of ash. At the end of the shut down process it kicks the E1 code again. Just prior to starting it up the last time I realigned the upper auger. It felt like it was bound up a bit so I was hoping that was it but I guess I was wrong.
 
I was wrong last time, at this point I don't see the E2 come up at all this time just the E1 code.
Double checked the VAC switch I replaced and it is wired correctly (wires on the outer 2 terminals and the center one is vacant).
Checked the wires on the board and they are tight.
The exhaust blower is coming on as soon as the unit is started.
I don't see any cracks in the VAC hose, and it is connected to the inner port not the outer(black) port.
I guess come daylight I will check the flume again for blockage. However, I did give it a really good cleaning to start with.

Anything else?
 
take the hose off the little metal tube that comes out of the exhaust chamber (NOT THE SWITCH END) shoot some air through that metal sleeve into the blower chamber to ensure we do not have a restriction in it thats interrupting vacuum flow there
 
I have the same problem. E-2 then E-1 within 10 seconds. I called them. I got a new blower. Now, a few days later, installed and still the same thing. New Blower works (old one did too but there was nothing left of the gasket and the fan was a rattle machine). Tube is fine. No blockage anywhere. Auger spins. Did the factory reset. No loose connections. E-2 followed by E-1. Again and again...

The initial issue:

Smelled unfamiliar smoke. Pellets had worked into the back compartment through the top grate, caught fire and I shut it off. I put the fire out with a poker. No water. No wires damaged. Waited until the next day to restart and then the codes began.

I would have no problem buying whatever part. Not thrilled but is what it is. My back up is electric at a buck an hour and it's 5 days later. Now it will be 5 more days. It can only be down to the Vacuum Switch or the Board. I was going to order the V-switch just in case, but stupid me. Can't be the heat sensor. What other part is there?

The tech guy was positive that it was the blower. Which according to the codes seems like it should have been. A two minute 10 pellet fire (I would think) would damage a wire or possibly an electronic component before a blower fan. Who knows. Has to be the vacuum switch.

This is a VERY high maintenance appliance or whatever one calls it. The lack of a pull out ash box is a sin. Mine was also came set on Max (which the tech guy figured out) as I had to stop it every day to clean it. Not the time to get into other issues, I suppose.

The saving grace is the tech guys are genuinely nice. I shall call in the morning.
 
I called. Got Mike. Bypassed the Vacuum switch and bingo. Bad switch.

I once had a very expensive pellet stove. It died and I bought this in '08, on sale. Some issues but this time I educated myself enough not to toss it and buy new. Combined with people who actually answer the phone and know what they're doing makes a big difference. The tech service is first rate.

I highly recommend calling the tech people. Thanks Mike. We will talk again...

p.s. I still think you guys should have a pull out ash pan.
 
Tommyus4 said:
I called. Got Mike. Bypassed the Vacuum switch and bingo. Bad switch.

I once had a very expensive pellet stove. It died and I bought this in '08, on sale. Some issues but this time I educated myself enough not to toss it and buy new. Combined with people who actually answer the phone and know what they're doing makes a big difference. The tech service is first rate.

I highly recommend calling the tech people. Thanks Mike. We will talk again...

p.s. I still think you guys should have a pull out ash pan.

thanks tommy,

i should clarify one thing though, we bypassed this switch AS A TEST not as a fix, bypassing such a switch and using the unit in such a way is a serious safety risk (which is why its in there to start with) the poster and i spoke of this and he does not intend to use the stove until the new switch is installed. i should also note he had no intent to do so which made my job much easier in explaining that he should not do so.


BTW most all of our newer designs do have ash drawers
 
Mike,

I got the part overnight and it arrived Sat morning. After taking off the old switch, it was obvious it was no good. The actual sticky sensor part of the switch was brown and cracked. I put the new one on and fired it up. I didn't take out the pellets which was a mistake as I had also installed a new blower and it took half the day to get that smell out of the house. Next time I will take out the pellets and do the 5 minute test run. Live and learn.

I never for a moment considered bypassing the switch. I have 4 kids and thus I paid the extra $50 for the overnight shipping. Mike is CORRECT in correcting me. I was explaining the test NOT NOT NOT a working solution.

Resetting to the factory settings was huge. I usually have to turn off the stove before bed. I left it on 1-2 and when I got up at the crack of noon today, the house was a perfect 69 degrees.

Including the cost of 2 pellet stoves (first one crapped out), parts and pellets, I have now spent 7 grand over the past 12 years. Living in zone 6A with a 2750 sq ft house, that cost is a bargain. My house is on a hill facing east with another hill protecting it from the north and well insulated. It was one of the reasons I bought it. Iv'e been down the oil road before and never again.

Anyway, thanks for your help. MUCH appreciated. For anyone else reading this CALL the tech people. It's their job to know what you're trying to figure out.

Be safe, Tommy

p.s. I saw my exact stove for sale on Craigslist for $100. Flood loss. I'm tempted. If I had a garage (coming soon) I would be in there tinkering with it as we speak...
 
E2 to E1 error. Have replaced bottom auger and motor. New vacuum hose. Blower is running. Not sure what else to do :( on our fourth week of it not running.
 
E2 to E1 error. Have replaced bottom auger and motor. New vacuum hose. Blower is running. Not sure what else to do :( on our fourth week of it not running.

Sorry, forgot to say which stove i have, I have an Englander 25 pdv,

Might try starting a new thread instead. People will only see your post if they look at robmills thread..

But if you read everything above you should be able to come up with a solution.
Start by cleaning.
Then check vacuum switches.
 
Might try starting a new thread instead. People will only see your post if they look at robmills thread..

But if you read everything above you should be able to come up with a solution.
Start by cleaning.
Then check vacuum switches.

I have started a new thread for this. Thank you!
 
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