AFTER MUCH RESEARCH ON HEARTH.COM I BOUGHT A RIKA INTEGRA II, FIRST YEAR BURNING, THE STOVE WORKED GREAT AND VERY HAPPY, I RECENTLY CHANGED TO CLEAN ENERGY PELLETS FROM LOWES, $185 a ton so bough enough to last the winter, i was using lignetics, clean energy seems like it produces a lot of ash and not as much heat and a bunch of dust, the stove starts up and runs and after a little while i get a flashing er3 message, i asssumed its the pellets are not dropping because the burn pot is empty, and it seems like it works on higher settings,i could be wrong,(rookie), i know there is a way of switching so the auger drops more, for dirty pellets, not sure how to get into that screen, i bought the stove online so dealer is not local, running v 1.39