Wish I could get a picture posted. Not the first time we have had this issue. Yesterday and today's cold snap of -5 and high wind are putting the nc30 to the test. I'm having to unload a lot of good hot big coals in order to reload and keep the stove up around 700 mark. Anyone have a remedy to help this issue? Was thinking of trying e/w loading. Currently using 1.5 year seasoned ash burning great but I am chugging through my ash pile at an uncomfortable rate! Last year's extreme winter didn't seem to coal as much as now. Such a waste of heat trying to keep it up. 25 ft ceilings don't help either can't wait to eventually add a stove to our basement for times like these! Maybe I should quit being cheap and fill the evil 500 gallon tank outside . Have read some others with similar issues during cold snaps. Just looking for strategies to burn these down furthe.