Hampton GCI60 Pellet stove

My 4 years of having a GCI60:

I bought the stove on 12/16/2011 for $3816.
The installation cost was $575.

The stove was installed my someone who never saw this type of stove. ( First mistake)
Here some of my wonderful experiences:
- Agitator Motor replace: was leaking oil
- Convection Fan: made a very loud metal noise
- Magnet contact switch (hopper switch) under the fill cover let loose.
- The plastic cover of the control board is letting loose

And now they tell me that I overheat my pellet stove.
The baffle start to bend and they say I don't use the right pellets.
Well it are very good pellets ($249 per ton) and are sold used a lot her in the area.
They told me to set the fuel type to standard and that should prevent the stove from overheating.

Well if I do that then the pellets are still burning and dump in the ash pan.
Even with the lowest feed setting.

In 4 year I have seen 5 service techs and they all tell me something different.
Regency is no help at all and always refer to the local service techs.

Well I don't know it anymore, this this is a scary, dangers stove with lots of issues.