I found this site today because I was looking for the dealer in NC. I seen his ad in our local CL Albany NY. I called the guy just before Thanksgiving 2014. Told him the stove looked good and I wanted some info. He was very pleasant to deal with. I paid for the stove over the phone with my debit card $1100. I told him I had family in NC I haven't seen in a while and if he didn't ship my stove, I would have no problem driving down there kicking his ass. He laughed and assured me this was not a scam and went on to say I would be very happy with my purchase. I am looking for him now so I can buy another one.
I love this stove
! I have an Englander up stairs and had an older Breckwell down stairs. With both running, the house was still hard to keep comfortable. I replaced the Breckwell with this Comfortbilt. This thing is a beast. You can not control the fan speed, it's always full blast but let me say.....u can stand 8 foot away and still feel the heat! The convection fan is very powerful. Down stairs is still a bit chilly but I have it near the stair well, with the heat rising from it along with the Englander on low, all 4 bedrooms and bath room stay very warm. Most nights my sons sleep with their windows open. I turned it off one night and kept the Englander running, within 30 mins we noticed a big difference. This stove does a great job for me! I think after I replace my front door and replace my siding this summer....this unit should keep down stairs warm. Another thing I like about it is....it starts up very quickly. It self ignites, and goes from off and cold to lit and warm in under 5 mins. Takes my Englander 10 mins or more to lite.
The only real complaints I have is....no control over convection fan speed and the dealer told me I would have the stove in 5 days....it took more like 15. He almost had me taking the trip to NC. Ohhhh one other issue I've had....some times you end up getting a few bags of pellets that are a little larger than normal....it seems to clog. It's happened twice so far. U must shove a very long screw driver up the dump shoot and work the blockage free. It's very simple. My other 2 stoves are able to chew right threw the odd ball large pellets but this stove has a harder time. Besides these issues, I am buying another one. I'm gonna say good bye to the Englander. I'm very pleased with my purchase and would recommend this stove to anyone.