Ductape said:
Not sure i fully grasp the complaint........ is it just that they don't have the BRAND they promised? Or they have NO pellets to deliver. Taking peoples money and not delivering pellets (and not returning the money) smells alot like a scam to me .
If you read the very first post it says he ordered pellets, they charged his credit card, they didn't deliver, they didn't talk to him until well after they failed to meet their delivery commitment and now won't return his phone calls to get his credit card refunded.
Now there are some other questions unanswered like how he handled the conversations, whether they offered alternative pellets, etc. But right now, they took his money, didn't deliver and won't give him his money back. That's fraud (because they lied to him on multiple times about why they weren't delivering until the end when they fessed up & produced the communication from the pellet supplier that they weren't going to get their order so they couldn't deliver on their sales - they were b.s.ing until the end).