Anybody have problems with a "lemon" US Stove 6039HF?

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Jackie007

New Member
Feb 14, 2010
7
North Jersey
Mine is a little over a year old and just out of warranty. Since getting this stove, I've had to replace the motherboard, blower motor, agitator motor, and backboard. Today, I went out for a few hours, and came home to massive pellet build up and the bottom of the backboard glowing red. I'm just glad that I wasn't out longer.

Everything has been maintained perfectly. I clean it thoroughly at least once a week. It was last cleaned just yesterday, in fact. I'm using New England pellets, which produce very little ash. Much better than the Big Heats I got stuck with for most of last winter.

Has anybody else had such problems with this stove or am I just "extra lucky?"
 
Welcome to the forum Jackie007.

While you are waiting for someone that is familiar with that stove would you please answer the following.

Describe the flame as it was before you left today and exactly how you cleaned the stove, and how many bags of pellets you have burned since you last cleaned your combustion fan and the cavity it sits in?
 
Before I left for the day, the flame was fine. Small and hot. The burn pot did not appear to be moving correctly when I got back.

Yesterday, I cleaned out the pipe outside, and vacuumed out all the ash from inside and emptied the ash tray. The only bag of pellets burned since was the one that I put in after cleaning the stove.
 
Jackie007 said:
Before I left for the day, the flame was fine. Small and hot. The burn pot did not appear to be moving correctly when I got back.

Yesterday, I cleaned out the pipe outside, and vacuumed out all the ash from inside and emptied the ash tray. The only bag of pellets burned since was the one that I put in after cleaning the stove.

Jackie, that's not exactly what Smokey asked. When was the last time you removed the combustion blower, cleaned the vanes on it, cleaned out the exhaust chamber that it attaches to, and how many bags of pellets burned since that cleaning?

How is your stove vented? Straight out horizontal pipe, or some form of out & up, or up & out, etc? How long are the pipes? Has the ENTIRE pipe been brushed & vacuumed?
 
macman said:
Jackie007 said:
Before I left for the day, the flame was fine. Small and hot. The burn pot did not appear to be moving correctly when I got back.

Yesterday, I cleaned out the pipe outside, and vacuumed out all the ash from inside and emptied the ash tray. The only bag of pellets burned since was the one that I put in after cleaning the stove.

Jackie, that's not exactly what Smokey asked. When was the last time you removed the combustion blower, cleaned the vanes on it, cleaned out the exhaust chamber that it attaches to, and how many bags of pellets burned since that cleaning?

How is your stove vented? Straight out horizontal pipe, or some form of out & up, or up & out, etc? How long are the pipes? Has the ENTIRE pipe been brushed & vacuumed?

The combustion blower was removed and cleaned about three weeks ago, when the "blower motor" was replaced. The exhaust chamber was also cleaned then.

The piping system is a horizontal pipe out, then 4' of vertical pipe. The entire vertical pipe was cleaned yesterday. The horizontal piping was vaccumed out three weeks ago, when the blower was replaced.
 
Jackie007 said:
The combustion blower was removed and cleaned about three weeks ago, when the "blower motor" was replaced. The exhaust chamber was also cleaned then.

The piping system is a horizontal pipe out, then 4' of vertical pipe. The entire vertical pipe was cleaned yesterday. The horizontal piping was vaccumed out three weeks ago, when the blower was replaced.

OK, sounds good. How many bags of pellets have gone through the stove in total? Are there ash traps that can be opened and cleaned out?

Also, since you can open the outside pipe, another suggestion is using a leafblower that has a vacuum side that can be attached to the pipe. Do a search on the forum to see what that's all about...it gets all the hidden ash you can't see.
 
sounds like the agitator was not moving?
 
also, check your outlets for correct polarity, either using the multi meter or one of the little plug in gizmos... that can screw up a circuit board in weird ways in some situations.
 
macman said:
Jackie007 said:
The combustion blower was removed and cleaned about three weeks ago, when the "blower motor" was replaced. The exhaust chamber was also cleaned then.

The piping system is a horizontal pipe out, then 4' of vertical pipe. The entire vertical pipe was cleaned yesterday. The horizontal piping was vaccumed out three weeks ago, when the blower was replaced.

OK, sounds good. How many bags of pellets have gone through the stove in total? Are there ash traps that can be opened and cleaned out?

Also, since you can open the outside pipe, another suggestion is using a leafblower that has a vacuum side that can be attached to the pipe. Do a search on the forum to see what that's all about...it gets all the hidden ash you can't see.

The stove has burned about three tons total. There are ash traps, and they get opened and cleaned as part of the regular cleaning. I'll try the leafblower idea.
 
summit said:
also, check your outlets for correct polarity, either using the multi meter or one of the little plug in gizmos... that can screw up a circuit board in weird ways in some situations.

The polarity is fine. It was checked with the multi-meter when the circuit board went screwy. That's why they sent me a new one.
 
summit said:
also, check your outlets for correct polarity, either using the multi meter or one of the little plug in gizmos... that can screw up a circuit board in weird ways in some situations.

The polarity is fine. It was checked with a multi-meter when the circuit board went screwy. That's why they sent me a new one.
 
Now the stove turned off and gave me an "Error 3" reading. I have no clue what that means. I've only ever seen "Error 2" before, the couple times it ran out of pellets.
 
Error 2 - Stove ran out of fuel in normal operation. Error 3 - The stove was unable to reach the 110F within the startup time.
When you got the Error 3 code had you just lit the stove? Also I thought the warranty was 3 years? Maybe they changed it.
 
Good Luck with your unit.

The thing that gets me with USSC is that they have no one to look at our units or anyone they recommend.They will pay you or someone you get up to $30.00 an hour to fix it if it is still under warranty.I have a model 6500 that wasn't even a month old and the room fan blower motor went on it and they expect me to fix it for $30.00 an hour :-/ thanks but I'll pass on that one.

I hope you can straighten it out relatively easy!
 
One other thing, when I see several electrical components fail prematurely in the same place, I check the Neutral to Ground voltage. It should be less then a volt. I repair computers, and have seen high neutral to ground voltage cause many circuit board and PS failures along with other electrical parts. Outside of that, I'll leave it to the more experienced people on the forum to help.
 
That sucks you have had so many problems. Twice I have had a problem with pellets overflowing the burnpot due to operator error. When filling the stove I (once) and wife (second time) accidently hit the damper with our foot when filling the hopper with pellets. I found my mistake pretty quick, but wifey was a little worse. It took all afternoon running on 4 to overflow, but it did.
I have had really no problems in 2 years and getting close to 6 tons through stove.
Sounds like you got a Friday afternoon built unit. :-S

Schoondog
 
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