Hi,
I have had my stove a couple of weeks and have been running it on Premium fuel since day one. I am noticing a lot of dark ash on the left and right of the burn pot. There is a pile on each side. I have been dumping this out every evening when I shut the stove off for about an hour. I also notice some pellets getting dropped into the ash pan which are not burned.
I tried to switch to Multi Fuel to see if there was a difference. There wasnt much difference but I did notice something. I thought the agitator was supposed to turn every 30 minutes in the Multi Fuel mode. In Premium mode it does this but in Multi Fuel I thought the stove whould switch to low and run the agitator. Mine didn't do this....mine in Multi Fuel mode turned with the auger. Every time the stove fed pellets the agitator turned.
I have the feed rate set at 1, and the combustion air at 5. The flame seems better on Premium. I am concerned thought with the ash build up on the left and right of the burn pot. Am I confused with this Multi Fuel setting or would my Control Board be mixed up. I tried unpplugging to get a reset but still the same thing.
Thanks in advance
I have had my stove a couple of weeks and have been running it on Premium fuel since day one. I am noticing a lot of dark ash on the left and right of the burn pot. There is a pile on each side. I have been dumping this out every evening when I shut the stove off for about an hour. I also notice some pellets getting dropped into the ash pan which are not burned.
I tried to switch to Multi Fuel to see if there was a difference. There wasnt much difference but I did notice something. I thought the agitator was supposed to turn every 30 minutes in the Multi Fuel mode. In Premium mode it does this but in Multi Fuel I thought the stove whould switch to low and run the agitator. Mine didn't do this....mine in Multi Fuel mode turned with the auger. Every time the stove fed pellets the agitator turned.
I have the feed rate set at 1, and the combustion air at 5. The flame seems better on Premium. I am concerned thought with the ash build up on the left and right of the burn pot. Am I confused with this Multi Fuel setting or would my Control Board be mixed up. I tried unpplugging to get a reset but still the same thing.
Thanks in advance