We recently bought a cabin with a Xtrordinair 44 Elite in the family room. The unit was installed around 2004 and as far as I can tell has seen very little to no maintenance. There are a couple of issues with it and I would love to get some advice from members of the forum:
- it seems that the firebox is starved of air. I can only operate the unit with the air control on the max setting and in some cases I have to open the door to provide enough air for the fire not to collapse and the glass to be covered in black residue
- The blower fan is sometimes barely noticeable (i.e. quiet) and sometimes quite noisy, especially from the back of the fireplace