Hi all, what a great site! I am an Avalon Astoria owner and up until now have had zero problems with it. In fact this our second one, we had one in our home we sold and now own another. Been running it for the last 3 years and did standard cleaning as needed. Ran it almost everyday over the holiday break with no issue. This week I notice that the pellets are stacking up in the burn chamber and looks like no air is coming into the burn pot. Even with the selector on 5 this still happens after 30 minutes or so of run time. Today I thought I cleaned it very thoroughly, I cleaned the air passages and took the front plate off and cleaned all of that. I did not take the motors out though. I put my hand over the intake in the back of the stove and even held a piece of paper over the opening and noticed that there was no suction, dont know if this is normal or not? Im wondering now if the combustion motor is either clogged or dead? It felt like it was running but I am not sure now. Any ideas would be great!
Thanks!
Thanks!