I'm just about 6 bags into my 2nd ton of pellets (southernnglo) and had an auger jam today. The hardest part of the fix was emptying the hopper as I was snaking in with a small hose that kept clogging up. Next time it will be easier now that I know there are just 4 screws to take the cover off! Once I got into the hopper, I took off the auger cover by removing the 4 nuts. There was a big clump of pellets and fines jamming up the works. It was easy to dislodge the clump with a screw driver and I was back in business. Should have taken pictures, but didn't... Sorry.... Anyway, no need to drop the motor, disconnect the auger, or any of what looked to be much more difficult than what I had to do. Not really sure of the cause of the jam. Could packing the pellets into the hopper too agressively do this? I have been cramming them in lately. I dont really have anything to compare to as I have only used these pellets, but I would guess that there is maybe a cup or so of fines in each bag. Does that seem excessive to the point that that could contribute the the jam?