Hey all new here and have a bit of a fireplace issue for anyone that can help! I recently moved into my 3 year old home this August and finally got around to trying to light up my Heat n Glow fireplace. When we bought the house in March it was running, now when I try I can't seem to get the pilot to ignite. Here's what I did When we moved in, the propane guy checked and said the tank is 3/4 full of propane. I double checked the gauge outside and it reads around 70 (from 80 being the highest). Turned the valve on at the outside tank as well as the wall lever on the outside wall. For the fireplace inside, I turned open the red lever and kept the black dial switched to off. Pressed the flame button on the wall panel and you can hear the clicking, but no pilot is lighting. Tried this 2 or 3 times in a row, each until the clicking timed out after about a minute (and waited 30 seconds in between each try). Still no nothing lit. Just wondering if maybe I'm missing something here? I took off the front glass and a few logs to access the pilot and could not hear or smell gas when I put all the gas levers back to open. Anyone have any ideas what the problem may be? Do I need to call a gas guy to bleed the line? Just want to keep the service calls to a bare minimum and find out if this is something I can get working myself, or who I should call. Any help is appreciated.