Chimney Liner Warranty Question

[Neta]

I understand SS flexible chimney liners come in a "kit", top, base and X feet of liner. How do the warranties work? I got a quote from a company and it says at the top "Warranty - Parts subject to manufacturers warranty extended to us". Does this mean the warranty is only as good as the life of the company? I'm asking, because in the week since the quote, the (Ontario Canada) company is apparently having financial difficulties.

 

[theheatelement]

I think what they are saying is that the warranty is only as good as the manufacture's warranty and if the Manufacture goes out of business so does your warranty. Our warranty on all piece of flex or stainless rigid is "lifetime" with proper installation.. all of our products will outlast your home and your fireplace.. Just curious if you could PM me the name of the company.. i'm curious if it is a manufacture or a dealer... hope what I said helps...

I understand SS flexible chimney liners come in a "kit", top, base and X feet of liner. How do the warranties work? I got a quote from a company and it says at the top "Warranty - Parts subject to manufacturers warranty extended to us". Does this mean the warranty is only as good as the life of the company? I'm asking, because in the week since the quote, the (Ontario Canada) company is apparently having financial difficulties.

 

[BrotherBart]

Is the company TCE?

 

[webbie]

Some companies source parts from third party manufacturers....it would be slippery for them to then turn down your warranty because someone else made their adapters! Sounds like their lawyer got the best of them.