Comfortbilt Hp22

[log cabin living]

I have a comfortbilt hp22 installed in the basement with the vent tied into a liner about 22, feet high. The stove shuts off with the fault saying check to see if there are pellets or check the burn pot. This happens randomly. Sometimes only after an hour of burning or six hours. I cleaned the whole stove and venting prior to use and clean the burn pot and empty the ash pan every day. There doesn’t seem to be an excess of ash anywhere and it won’t consistently heat because it shuts off. Any opinions on why this is happening or has anyone ran into this problem? Using tractor supply hardwood pellets at the moment

 

[JRemington]

I have a comfortbilt hp22 installed in the basement with the vent tied into a liner about 22, feet high. The stove shuts off with the fault saying check to see if there are pellets or check the burn pot. This happens randomly. Sometimes only after an hour of burning or six hours. I cleaned the whole stove and venting prior to use and clean the burn pot and empty the ash pan every day. There doesn’t seem to be an excess of ash anywhere and it won’t consistently heat because it shuts off. Any opinions on why this is happening or has anyone ran into this problem? Using tractor supply hardwood pellets at the moment

Did you buy direct or through a Dealer?

 

[log cabin living]

Unfortunately I do not know. All I know is that it was installed January of this year. I bought the house on May

 

[JRemington]

Unfortunately I do not know. All I know is that it was installed January of this year. I bought the house on May

Do you know how to jump a vacuum switch?

 

[log cabin living]

Yes I can jump the vacuum switch. What should I be looking for with that and how long should I leave it jumped? I saw the other comfortbilt thread about pellets not sliding down the hopper. If that were the case with would there be unburned pellets in the burn pot when it shuts down? That’s what happens with mine and now I’m not sure if that’s what’s happening to mine.

 

[JRemington]

Leave it jumped for a good while. If it still does it that will rule out the vacuum switch. Make sure it’s full of pellets.