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Cracked Burner - on series 6000 LP gas fireplace - what's the warranty

Post in 'It's a Gas!' started by BarryO, Feb 26, 2013.

  1. BarryO

    BarryO New Member

    Joined:
    Feb 26, 2013
    Messages:
    1
    We had service work done on this fireplace because the pilot light has changed its burn pattern and color from tight blue flame to a broad yellow flame. The service technician found the burner to be cracked...what is the warranty on the burner and how do we get it replaced? Our dealer is not particularly helpful.

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  2. DAKSY

    DAKSY Patriot Guard Rider Staff Member

    Joined:
    Dec 2, 2008
    Messages:
    5,024
    Loc:
    Averill Park, NY, on Burden Lake II...
    It should be lifetime, but unfortunately, you'll have to go thru the dealer for the warranty paperwork to be submitted...

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