1. BarryO New Member

   joined: Feb 26, 2013

   1 posts

   We had service work done on this fireplace because the pilot light has changed its burn pattern and color from tight blue flame to a broad yellow flame. The service technician found the burner to be cracked...what is the warranty on the burner and how do we get it replaced? Our dealer is not particularly helpful.

   BarryO, Feb 26, 2013

   #1

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2. DAKSY Super Moderator

   joined: Dec 2, 2008

   3,984 posts

   Averill Park, NY, on Burden Lake II...

   It should be lifetime, but unfortunately, you'll have to go thru the dealer for the warranty paperwork to be submitted...

   DAKSY, Feb 27, 2013

   #2

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