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Good service from Hechler's Hearth and Home

Post in 'The Hearth Room - Wood Stoves and Fireplaces' started by alfalfa, Nov 14, 2012.

  1. alfalfa

    alfalfa New Member

    Joined:
    Sep 17, 2012
    Messages:
    16
    Loc:
    Banks county Georgia
    Just wanted to pass along the positive experience I had ordering from this Missouri company over the internet. I called looking for something I had seen on their website and wanted to be certain the in stock count was correct. It was and he asked some questions to make certain the item was indeed going to fit my stove. I ordered online, delivered to Georgia in 2 days, and was 28% lower than the next lowest price I could find. Shipping was fair as well. I'm always hesitant to order from a new company with no reviews to be found on the net. Luckily this was a pleasure and I will order from there again.

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  2. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Always good to know and happy you were satisfied.
    alfalfa likes this.
  3. n3pro

    n3pro Minister of Fire

    Joined:
    Aug 24, 2008
    Messages:
    553
    Loc:
    Enola, PA (near Harrisburg the unknown Capitol.
    Thank you for posing. It is nice to see a positive review on a company.
    alfalfa likes this.
  4. Wingman

    Wingman Member

    Joined:
    Feb 18, 2010
    Messages:
    137
    Loc:
    St. Louis
    Before I bought my Englander, I went to their store and they were very knowledgeable and had a beautiful shop. However they didn't have anything in the Englander price range. When I can afford a nice stove they will get my business.
    A co-worker of mine bought an insert from them and also had high praise.
    alfalfa likes this.
  5. geoxman

    geoxman Feeling the Heat

    Joined:
    Jan 26, 2010
    Messages:
    275
    Loc:
    STL City
    Great small business and a great showroom as well. If you are ever close it is worth a visit and staff knows their products.
    alfalfa likes this.
  6. Rickb

    Rickb Minister of Fire

    Joined:
    Oct 24, 2012
    Messages:
    513
    Loc:
    St.Louis
    I was at there store last weekend looking at the BK I want to buy. Very nice store very good sales team and so far they are cheaper then what I can even order the stuff online for.

    BTW GEO I know you from Reef Central and Slash! :p
    alfalfa likes this.
  7. punchy

    punchy Burning Hunk

    Joined:
    Jul 28, 2011
    Messages:
    164
    Loc:
    mid mo
    it is where i bought my stove from. very helpful people.
    alfalfa likes this.

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