OK, I have a Majestic Fireplace that I purchased new over 4 years ago. After having it a little over a year Id say and using it maybe 8 times tops, the main gas valve went bellies up. Needless to say I was upset. I pulled the valve and took it into where I bought it. They could tell the valve was pretty unused. I bought a new valve and didnt get it installed until a year or so later. Now the problem I am having is when I turn on the fireplace, the flames dont seem very high, and then when I put it on high, it seems to try and try to burn more and higher, but it just cant do it. Is there a chance the burners in the fireplace itself may have dust in them from sitting? or what else may be the issue? Thanks a ton for any help you guys may have. the shop I got the unit from has since stopped selling them (of course)...
I believe the unit is a DV580 with the temp control remote...
I believe the unit is a DV580 with the temp control remote...