So i had my New Englander 25 PDV on for the first time last night and i have noticed that my convection blower (blows the hot air to room) just stays in 1 speed? When i tried to move the fan speed to more than 1. All i hear just humming noise coming out of that fan. I have been calling the tech support but never got thru. I have been on hold for more than 1 hour with them with no result. This is my first time posting here. Is there a way i can do my own testing? I'm currently not at home right now and will be home at midnight. Any suggestion would be much appreciated. One more thing I believe this stove still under warranty because i only had this stove for 9 months now.