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  1. Drew1024 New Member

    joined: Jan 29, 2008
    90 posts
    Central NJ
    Hey guys:

    Little history first. I posted yesterday about deciding between a harman p68 and quadrafire mt vernon ae. Anyway, I went to both places and the service between the two stores was night and day. The Harman dealer was very knowledgable and helpful but the quad gentlemen, while being friendly, was clueless when it came to the mt vernon ae. I must admit I much prefer the look of the mt vernon to the p68 though. BUT, while the dealer was showing me the mt. vernon, I started hearing these loud vibration noises coming from the stove. They told me they are still trying to work out the kinks. So, I'm at a loss. I am seeing quite a few negative reports on the mt vernon, but is this only a few or do we have a big issue here? The dealer told me if I bought the mt. vernon that quadrifire told him that the boards (?) would have to be replaced with the newer versions before he sold it to me. Anyway, I loved the Harman dealer but just do not like the looks of the stove. Personal preference I guess. I tend to enjoy the cast iron look so I'm wondering if there are other companies you guys would recommend that have big powerful units that can heat 3000 sq ft comfortably. And you guys were right, dealers really make a big difference. Thanks!
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  2. webbie Administrator

    joined: Nov 17, 2005
    10,923 posts
    Western Mass.
    Hopefully stoveguy13 will chime in here, but as I understand it the regular Quad models were fine, and only this one unit had issues. Exactly which model that was is another story, but I personally would not buy THAT model even with a new board. Too much money for an unproven unit.

    On the same subject, I think there was (or is) a big sale on some Quad inserts including the reliable model. The price breaks were given by the factory and I am told the units are 100% fine....just an over stock situation.
  3. MainePellethead Minister of Fire

    joined: Dec 9, 2007
    865 posts
    Southern Maine
    Theres several I seen here and I know a few Mt. Vernon AE owners.....and those are the models they had the problems early on with control boards.....but from what I have seen and understand they have come good and people seem to be fine with the boards.
  4. smg64ct Member

    joined: Nov 21, 2006
    136 posts
    Connecticut
    I was also interested in the mount vernon. I went to 2 different stores and niether store was too eager to sell a mt vernon. Both stores told me their having issues. I'm in the same boat as you I don't like the way the p68 looks. My stove is in the living room so I want something that's nice to look at.
  5. mnoack New Member

    joined: Jan 27, 2008
    74 posts
    maine
    I did a lot of research & shopping before I bought my stove & I had settled on the Quad Castile, which seemed great as the dealer is right here in town; but I couldn't get any service & they kept blowing me off on a site survey so I wound up going with another brand & another store. I have to say, though, while I am very happy with the stove, I am less than thrilled with the installation & neither of these two dealers really seem to be impressively knowledgeable about the details involved with installing these stoves for best function. I have a through the wall installation that will be difficult to change at this point. I should have gone with vertical rise, probably inside. My point is, you are likely not to get the best advise from many dealers. I wish i'd found this forum before I bought.
  6. JimmyD New Member

    joined: Jan 24, 2008
    26 posts
    Eastern PA
    I did zero research and didn't know about this site before purchasing my Quad CB1200i. Turned out well for me though. Stove is wonderful. Jury is out on my dealer though. Oh well. Good luck to you!

    Jim
  7. DriftWood Minister of Fire

  8. JoeS Feeling the Heat

    joined: Jan 25, 2008
    387 posts
    Maryland
    If your dealer doesn't know the Mt. Vernon AE I would suggest you stay away from it. I have the AE and love it but I did have numerous start up problems and had it not been for my dealer I don't know what I would have done. I have heard of many dissatisfied AE customers mainly due to the fact their dealers were clueless as to servicing it. If you find a dealer that knows the stove then go for it.
  9. jtp10181 Minister of Fire

    joined: Feb 26, 2007
    3,724 posts
    Madison, WI
    They just need to upgrade their display model. We had to order an air intake restrictor for ours which I have not put on yet. Ours does the same rumbling on startup right now. The new units all come with the newest control boards and the intake restrictor.
  10. mgambuzza Member

    joined: Mar 12, 2006
    204 posts
    Syracuse, NY
    The Harman XXV is an attractive alternative to the Mt Vernon (50k BTU). It is a quality product and may be a possible alternative to the P68 or Mt Vernon AE. One other but potentially rare alternative would be the older version of the Mt Vernon (non AE version). There is a slim possibility that some stove shops have these as new old stock and these models did not have the issues that the AE seems to have.
  11. davevassar Member

    joined: Oct 30, 2007
    168 posts
    South Central MA
    Why not consider Enviro. I have an insert, and I love it...
  12. debbiels1979 New Member

    joined: Dec 30, 2007
    60 posts
    Eastern Shore, MD
    I have the old Mt Vernon, installed 12/2005, and no there are no fancy control panels and such but under normal circumstances, the stove works well and will put out alot of heat. If you could find an older one, you would not have to worry about the issues with the new Mt Vernon's. Also, I may be in the minority here, but I like the looks of the old Mt. Vernon to the new AE!

    [IMG]
    Old Mt. Vernon


    [IMG]
    New Mt. Vernon AE
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