MY EXPERIENCE SHOPPING FOR STOVES TODAY!

Drew1024 Posted By Drew1024, Feb 9, 2008 at 7:18 PM

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  1. Drew1024

    Drew1024
    New Member 2.
    NULL
    

    Jan 29, 2008
    90
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    Loc:
    Central NJ
    Hey guys:

    Little history first. I posted yesterday about deciding between a harman p68 and quadrafire mt vernon ae. Anyway, I went to both places and the service between the two stores was night and day. The Harman dealer was very knowledgable and helpful but the quad gentlemen, while being friendly, was clueless when it came to the mt vernon ae. I must admit I much prefer the look of the mt vernon to the p68 though. BUT, while the dealer was showing me the mt. vernon, I started hearing these loud vibration noises coming from the stove. They told me they are still trying to work out the kinks. So, I'm at a loss. I am seeing quite a few negative reports on the mt vernon, but is this only a few or do we have a big issue here? The dealer told me if I bought the mt. vernon that quadrifire told him that the boards (?) would have to be replaced with the newer versions before he sold it to me. Anyway, I loved the Harman dealer but just do not like the looks of the stove. Personal preference I guess. I tend to enjoy the cast iron look so I'm wondering if there are other companies you guys would recommend that have big powerful units that can heat 3000 sq ft comfortably. And you guys were right, dealers really make a big difference. Thanks!
     
  2. webbie

    webbie
    Seasoned Moderator 2.
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    Staff Member

    Nov 17, 2005
    12,190
    1,086
    Loc:
    Western Mass.
    Hopefully stoveguy13 will chime in here, but as I understand it the regular Quad models were fine, and only this one unit had issues. Exactly which model that was is another story, but I personally would not buy THAT model even with a new board. Too much money for an unproven unit.

    On the same subject, I think there was (or is) a big sale on some Quad inserts including the reliable model. The price breaks were given by the factory and I am told the units are 100% fine....just an over stock situation.
     
  3. MainePellethead

    MainePellethead
    Minister of Fire 2.
    NULL
    

    Dec 9, 2007
    904
    0
    Loc:
    Southern Maine
    Theres several I seen here and I know a few Mt. Vernon AE owners.....and those are the models they had the problems early on with control boards.....but from what I have seen and understand they have come good and people seem to be fine with the boards.
     
  4. smg64ct

    smg64ct
    Member 2.
    NULL
    

    Nov 21, 2006
    204
    11
    Loc:
    Connecticut
    I was also interested in the mount vernon. I went to 2 different stores and niether store was too eager to sell a mt vernon. Both stores told me their having issues. I'm in the same boat as you I don't like the way the p68 looks. My stove is in the living room so I want something that's nice to look at.
     
  5. mnoack

    mnoack
    New Member 2.
    NULL
    

    Jan 27, 2008
    74
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    Loc:
    maine
    I did a lot of research & shopping before I bought my stove & I had settled on the Quad Castile, which seemed great as the dealer is right here in town; but I couldn't get any service & they kept blowing me off on a site survey so I wound up going with another brand & another store. I have to say, though, while I am very happy with the stove, I am less than thrilled with the installation & neither of these two dealers really seem to be impressively knowledgeable about the details involved with installing these stoves for best function. I have a through the wall installation that will be difficult to change at this point. I should have gone with vertical rise, probably inside. My point is, you are likely not to get the best advise from many dealers. I wish i'd found this forum before I bought.
     
  6. JimmyD

    JimmyD
    New Member 2.
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    Jan 24, 2008
    26
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    Loc:
    Eastern PA
    I did zero research and didn't know about this site before purchasing my Quad CB1200i. Turned out well for me though. Stove is wonderful. Jury is out on my dealer though. Oh well. Good luck to you!

    Jim
     
  7. DriftWood

    DriftWood
    Minister of Fire 2.
    NULL
    

    Apr 5, 2006
    718
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    Loc:
    Bluewater Area, Great Lakes
  8. JoeS

    JoeS
    Feeling the Heat 2.
    NULL
    

    Jan 25, 2008
    484
    25
    Loc:
    Maryland
    If your dealer doesn't know the Mt. Vernon AE I would suggest you stay away from it. I have the AE and love it but I did have numerous start up problems and had it not been for my dealer I don't know what I would have done. I have heard of many dissatisfied AE customers mainly due to the fact their dealers were clueless as to servicing it. If you find a dealer that knows the stove then go for it.
     
  9. jtp10181

    jtp10181
    Minister of Fire 2.
    NULL
    

    Feb 26, 2007
    3,729
    3
    Loc:
    Madison, WI
    They just need to upgrade their display model. We had to order an air intake restrictor for ours which I have not put on yet. Ours does the same rumbling on startup right now. The new units all come with the newest control boards and the intake restrictor.
     
  10. mgambuzza

    mgambuzza
    Member 2.
    NULL
    

    Mar 12, 2006
    204
    0
    Loc:
    Syracuse, NY
    The Harman XXV is an attractive alternative to the Mt Vernon (50k BTU). It is a quality product and may be a possible alternative to the P68 or Mt Vernon AE. One other but potentially rare alternative would be the older version of the Mt Vernon (non AE version). There is a slim possibility that some stove shops have these as new old stock and these models did not have the issues that the AE seems to have.
     
  11. davevassar

    davevassar
    Member 2.
    NULL
    

    Oct 30, 2007
    172
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    Loc:
    South Central MA
    Why not consider Enviro. I have an insert, and I love it...
     
  12. debbiels1979

    debbiels1979
    New Member 2.
    NULL
    

    Dec 30, 2007
    60
    0
    Loc:
    Eastern Shore, MD
    I have the old Mt Vernon, installed 12/2005, and no there are no fancy control panels and such but under normal circumstances, the stove works well and will put out alot of heat. If you could find an older one, you would not have to worry about the issues with the new Mt Vernon's. Also, I may be in the minority here, but I like the looks of the old Mt. Vernon to the new AE!

    [​IMG]
    Old Mt. Vernon


    [​IMG]
    New Mt. Vernon AE
     
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