I need help!! I have FP dish drawers for 3 years. The top is used for about 6 months a year- about once a week, sometimes less. The bottom has not been used more than a few times. Tuesday nite, I needed to use the bottom drawer, and it made alot of noise, and flashed F2, which is the motor not turning. OK- the top one was running, so I thought I would look at it when the top finished. I went to empty the top when it was done- and it would not open- it was not locked- it just 'dragged' open- very, very hard. I have the manual. I have taken the top tub out to look at the top, thinking it had not gone all the way up. I see it is up- I don't see anything wrong with the top panel. The gaskets are straight, smooth, withno warped, damaged areas. The drawer just won't slide in or out. It is sitting 'open' at this time, because it won't go back in. Because the top won't go back in, I can't look at the bottom. I can't get a repair man- I am not working, and probably never will again. I called FP, and they refuse to let ANYONE talk to a technician- they say you just have to call a repair person- I can't. I supposedly bought the two best appliances that were available- the Harman pellet stove, and now the Fisher Paykel. What a joke. What frustration. Can anyone help? Thank you.