I need some help figuring out what the problem with my XXV is, I am thinking it is an issue with the control board blower control that also turns the stove off or on. The problem I am having is after I shut down the stove or it runs out of pellets and I have to turn it off then back on to relight the stove. When I turn the knob off then on the stove will start to feed then stop then start to feed again, if it is still hot the fan will also come on then off then on again, it will do this until I turn the knob back and forth until it finally stays on.
Any Harman techs out there that can chime in and let me know if this is a control board issue and if it is how hard is it to replace. My stove in still under warranty being just over 2 years with the 3/6 year warranty but the place that is a Harman dealer does not have any techs so I will have to do it myself. Just had the feeder weldment replace and after Harman reimbursed me I ended up paying close to $400 because of them not having any service techs. The place I did buy from no longer sells Harman and will not service them so I am stuck doing my own repairs.
Any Harman techs out there that can chime in and let me know if this is a control board issue and if it is how hard is it to replace. My stove in still under warranty being just over 2 years with the 3/6 year warranty but the place that is a Harman dealer does not have any techs so I will have to do it myself. Just had the feeder weldment replace and after Harman reimbursed me I ended up paying close to $400 because of them not having any service techs. The place I did buy from no longer sells Harman and will not service them so I am stuck doing my own repairs.