It's my fault. The delivery guy from Estes called at 2:45pm and said he'd be there in 30 min. Of course 6:00pm rolls around and I give him a call back to ask where he was, and he said he was 15 min. away. 7:15pm he pulls in my driveway. Almost 5 hrs later I guess you could say I was frustrated after taking a whole day off of work. So I help him unload, and unpackaged the whole stove, and everything looked OK after a quick look over. (Just wanted him out of my house). Low and behold later on when I look inside, i have two completely cracked in half bricks, and a completely bent surround I was able to hammer out the surround, but I'm not sure if i should keep the broken bricks in there. I did sign the shipping receipt, so its all mine now, but anyone know where I could find new bricks? According to the manual, its a "A" brick and a "B" brick.