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Oil co. cancelled my account...

Post in 'DIY and General non-hearth advice' started by ylomnstr, Feb 4, 2009.

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  1. ylomnstr

    ylomnstr Feeling the Heat

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    Loc:
    Staatsburg, NY
    I understand, but I DID send them a payment every month. Another of my main gripes is that I was never told that if I didn't pay off in full, I'd be cancelled. On certain months, I even sent them 2 payments.

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  2. daveswoodhauler

    daveswoodhauler Minister of Fire

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  3. ylomnstr

    ylomnstr Feeling the Heat

    Joined:
    May 28, 2008
    Messages:
    307
    Loc:
    Staatsburg, NY
    Well they didn't have a minimum payment. The sent us an invoice for the total amount. We were unable to pay that all so we sent them what we could each month. The following month, they'd send us another bill, including a late fee, with the new balance. They'd also call to remind us that payment was due. I'd tell them that we sent them what we did, they would say thanks, and the next month we'd go through the same thing. Not ONCE was I told that if I didn't pay the balance off, we'd be cancelled and charged a cancel fee. I assumed "hey, we're paying them every month when they send the bill, and we also pay the late charge they're charging us, so there doesn't seem to be any harm."
  4. daveswoodhauler

    daveswoodhauler Minister of Fire

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    Thanks for the info.

    A fee of $599 is a pretty small amount to send to collections, but I guess it would depend on how the cash flow is for your dealer.
    I still vote for giving them a call and trying to make amends of the situation.....you might have already done this, but I think its worth the effort as we still don't know of what the recorded statement/contract they have on file for you.

    On a side note...does your dealer take credit card payments???If so, this is what we do. I buy oil (just did today), will get the bill in about a month....about 25 days after it is delivered...I wait about 25 days....then call the dealer and let him charge my account the balance.....we have 2 cards..so I just use the one where the prior month just closed out.....bill from the credit card comes in about 30 days later, and then have another 15 days to pay....in which I do in full.

    So basically, last time I bought oil was 12/3, got the bill on 1/3...paid by cc on 1/29, and I don't have the cc bill yet...should be due by 3/17. Also, get reward points from the cc company, and I think last year we were able to redeem for appx $300 in gift cards for bigname stores which helped a lot with xmas gifts. Only recommend this approach if you pay in full and budget your money well each month.

    Good luck with your dilemma.
    We pay off the cc in full each month...but since the banks float your money...why not float theirs.
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