1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

Outlook Express & The Blue Screen.

Post in 'DIY and General non-hearth advice' started by maple1, Feb 14, 2013.

  1. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Not having a good morning here.

    I open OE to check emails, I get through a couple (from regular contacts that should be OK), then get the BSOD. Otherwise the computer seems good. I started an AVG scan last night on the way to bed, it was OK. Did a Malwarebytes one when this started, that seems OK. Noticed Windows Update saying it had updates to install - so I did that but still had it happen afterwards. Browsing & other stuff all OK. Running XP Pro SP 3. Forget what version of OE - I'm afraid to start it again to check. Hard drive is a couple weeks old. No new software installed.

    Anybody gone though this?

    Is this legit? :

    http://wiki-errors.com/rss2.php?wik...Guide on How To Fix <b>Blue Screen Errors</b>

    Running a simple repair utility to fix it seems too good to be true....

    Helpful Sponsor Ads!





  2. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    Do a startup in safe mode with networking. Pop around all your normal programs, including IE and OE. If everything seems to run correctly. Restart normal and test it. Sometimes just getting a good clean shut down of the programs (the puter will save the last shutdown "config") is all that is needed to correct a flaky MS program.
  3. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Switched to laptop for a while.

    I can't seem to get it to boot in safe mode. I've hit f8 during bootup a few times, seems to just boot as usual. Don't think I've ever tried using safe mode on this thing before - don't know why I can't get it there.

    I'm doing another Malwarebytes scan right now, a full one this time, did a quick one before.

    Last time I started OE before doing another scan, I noticed that a couple of emails I had deleted earlier right before I got the first BSOD were back in my inbox - I had to delete them again.

    I hate computers...
  4. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    Your scans are probably not gonna help much.
  5. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Kinda of straw grasping, I'll agree.

    When it's done scanning I'll try to get it in safe mode again - maybe I didn't hit F8 enough times. If that still doesn't work I'll try getting it in safe using msconfig (doing a lot of googling here...)
  6. save$

    save$ Minister of Fire

    Joined:
    Sep 22, 2008
    Messages:
    1,906
    Loc:
    Chelsea Maine
    can you run "restore" ?
  7. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Not sure - something I've never done.

    I'm still leery of those few emails I had in my inbox this morning that I couldn't get deleted, since it went BS on me before I could do that. Does a scan (like Malwarebytes) scan email files that are in your inbox (wherever those are actually stored at) that haven't been read yet? One of them had an attachment.
  8. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    I have seen where emails can get stuck in the inbox. Try moving them to the "Drafts" folder and delete from there.
  9. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Malware found nothing again.

    I finally got into safemode via msconfig.

    Have had OE running for a half hour now. Deleted those emails, now I'm moving some other stuff around. I read one thing while googling that the 'sent' folder only has so much room, then it'll start acting up. Not sure if that's right or not - but I'm unloading 3 years of emails & attachments from that to another folder. Deleting a bunch more other stuff too.

    Then I guess I'll see what happens when I come out of safemode...
  10. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    Yep. Sounds like you are making progress. Keep this thread updated so I can sleep tonight.:cool:
  11. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    Well, I'm back on the desktop, out of safemode, with OE running. Sent a couple of emails to myself. So far so good - not sure how long it will last but we'll see, and I'll post back if it goes blue on me again.

    Chances are it'll go blue now that I've posted this. I hate wasting hours dealing with this crap. Stupid Microsoft...
  12. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    As long as Microsoft makes software I will have a job.
    briansol likes this.
  13. begreen

    begreen Mooderator Staff Member

    Joined:
    Nov 18, 2005
    Messages:
    48,041
    Loc:
    South Puget Sound, WA
    I think OE has a Inbox size limit. My sister ran into this. I upgraded her to the full Outlook and it has not happened again, but we also created archive folders and moved a lot out of her inbox.
  14. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    For the record - Outlook also has a limitation that when full requires you to chop up the storage into two or more pieces.
  15. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    You don't know what those OE limitations are do you? Are they in number of messages? Or byte size? (i.e. attached files). Does it vary with amount of memory you have installed?

    It hasn't happened again - yet. One of those emails I had in my inbox yesterday had a picture attached to it. I'm not sure how big it was - it wasn't important so I just deleted it without checking when I finally got into safe mode. But maybe it put me over some kind of limit. I try to keep my inbox fairly cleaned out, but I keep a few of them parked in there that have attachments until I can fully act on them then move somewhere else (it's my Remember-To-Do-This system...).
  16. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    It is based off of the total file (storage) size.

    Outlook Express is 2 GB

    and Outlook is:
    97-2002 - 2 GB
    2003 and later is 20GB (by default)

    Edit: Search for .pst file.
  17. Retired Guy

    Retired Guy Feeling the Heat

    Joined:
    Oct 27, 2011
    Messages:
    448
    Loc:
    Cape Vincent, NY
    Have you compacted the folders? I switched my wife's email from OE to Windows Live Mail and many of her problems have gone away.
  18. Hogwildz

    Hogwildz Minister of Fire

    Joined:
    Nov 3, 2006
    Messages:
    6,840
    Loc:
    Next to nuke plant Berwick, PA.
    I use Thunderbird, and let it really build up with emails. I never had a clue to compact the folders, but learned it had to be done, when the programs started acting up. Not sure if Outlook does the same, but might want to check into it. I think in Thunderbird it is inbox only. I seem to remember if you made other folders and transferred to these folders it would be less problematic. I use it mostly for work, so have made several sub folders, and also compact frequently. Never had the issues again, so far.
    briansol likes this.
  19. Frozen Canuck

    Frozen Canuck Minister of Fire

    Joined:
    Dec 14, 2009
    Messages:
    865
    Loc:
    North central Alberta, Canada
    You & about half a billion other folks. Maybe you should form a global union. Call yourselves the "Microsoft Fixers" or something like that.
    Jags likes this.
  20. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    I think the 2gb limit was my issue, after more Googling. Sounds like things can go way wonkey in OE in a few possible different ways when any folder starts getting near that, let alone to it. I just checked a couple of my .dbx files - adding up what's in my current 'sent' box, and the new folder I moved my older 'sent' stuff into, it's around 1.8gb. So I'll have to remember to keep tabs on that, I guess.

    Hope this helps someone else - I had no clue prior to this.
  21. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    I still don't have a clue - I just fake it good.;lol
  22. briansol

    briansol Minister of Fire

    Joined:
    Jan 18, 2009
    Messages:
    1,799
    Loc:
    central ct
    the actual MESSAGE of the blue screen is important. Make a note of it next time :p

    usually blue screens come from memory allocation errors.

    while 2gb may be a physical limit of storage due to fat32, there is no way oe puts 2gb of email into memory in any one shot.
  23. Jags

    Jags Moderate Moderator Staff Member

    Joined:
    Aug 2, 2006
    Messages:
    15,032
    Loc:
    Northern IL
    I don't think this is the actual issue with the 2gb limitation. Outlook Express actually starts to loose its mind trying to index more than that. It was never programmed to do it. Usually it will start to warn you with eradic stuff happening even before it hits 2gb. Ya know...Microsoft and everything...:confused:
  24. briansol

    briansol Minister of Fire

    Joined:
    Jan 18, 2009
    Messages:
    1,799
    Loc:
    central ct
    yep, i stopped using outlook express for my home mail some 10 years ago ish probably. i imap gmail trough thunderbird these days
  25. maple1

    maple1 Minister of Fire

    Joined:
    Sep 15, 2011
    Messages:
    3,955
    Loc:
    Nova Scotia
    STOP: 0x0000008E (0xC0000005, 0xBF8D598D, 0xB7517A28, 0x00000000)

    Win32k.sys.address BF8D598D base at BP800000, Date Stamp 50a1a16d.

    So what does that mean?

    ( :p )

Share This Page