I've owned this Harman P-68 for 4 heating seasons and burn around 6 tons a year. This season a new phenomenon has developed that is puzzling to me and my Harman dealer says he doesn't know what to do to remedy it. I have a significant buildup of burned ash that gathers at the lip of the burn pot and forms into a thick crust. The crust becomes solidified and too heavy to get pushed over the edge of the burn pot into the ash bin by the advancing ash. After being away at work for the day I come home and there's a huge clump of ash crust that has to be manually knocked over the edge. The heat doesn't seem effected but the flames are yellow and lazy looking until it's knocked off. I burn various softwood pellets but they all seem to do the same thing. I've cleaned the stove twice in the last couple weeks and looked for air leaks but can't see any. Any thoughts or ideas of what's causing this problem???
FB in Vt.
FB in Vt.