I have a small living area space (550sqft). The rest of the house is a strange shape so I'm not expecting the stove to heat any other rooms. The purpose of the stove is to create ambiance and heat the room (which is usually cold) so we can enjoy it. We have decided on a pellet stove. Our small town (Jackson WY) only has one local rep for Quadrafire (with lots of install experience) and another for Napoleon (who has installed only a couple)... someone who is not a "do it yourselfer" should probably pick a stove with a local rep to service it. The cost for the small Quadrafire installed is about $4,000 (with logset/remote/vent/labor/freight). Napleon NPS40 $2,500 (with stove/vent/install). A town, 3 hrs away, will install the smallest Harman P38 (manual light) for $2,500. My research indicates that local representation is very important for service or problems and Harman is the best & cleaning is easier. 1) QUIETEST? Small room would prefer a quiet stove… I have read that top loading clinking pellets are more audiable than Harmon’s bottom load… but does the manufacturer and model make a difference in top loading? 2) HARMAN? Since Harman is the best and in this case one of the least expensive, should I take a chance on this one even though I won’t have a chance to see it/hear it prior to purchase and the rep is 3 hrs away? This Harman model is also a manual light… is this a big inconvenience? 3) VENTING? Is there any reason NOT to vent directly horizontally back from the stove to the outside wall. Someone suggested that going vertical before exiting the house wall is better. Why? Venting directly out the back looks better especially for a small space. THANK YOU!