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  1. oldogy Member

    joined: Oct 28, 2012
    58 posts
    SE TN
    This the second year for my Jotul 500. My chimney sweep and I installed it as the selling dealer thought it was a bit too far for his guys to travel. From day one the air control valve was much harder to operate than I thought it should be. Selling dealer said, "normal." I figured BS on that but thought it may get easier when broken in. Didn't get any easier so this year I disassembled the valve and lever. I found the lever had not been smoothed, in fact had areas on the camming surfaces that were rough. I took the most of the rough surface off with a file and then polished with 600 wet or dry paper. Results are in, a very easily operating air control. Should have done this last year.

    Attached Files:

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  2. webby3650 Minister of Fire

    joined: Sep 2, 2008
    2,054 posts
    southern Indiana
    That's cool! Most people just use some graphite power. It's nice to fix it right though.
  3. Sprinter Minister of Fire

    joined: Jul 1, 2012
    854 posts
    Western Washington
    If you were too far to install, you're probably too far to service. This is far from the first example of crummy dealer service. I wonder if Jotul is good to work with outside the dealer. Some are, some aren't. From the looks of things, you might be able to handle most problems yourself anyway. Good job. And welcome. And thanks for sharing. It will probably help someone else with the same problem.
  4. begreen Super Moderator

    joined: Nov 18, 2005
    36,449 posts
    South Puget Sound, WA
    I'm glad you posted this. Our Castine's air control was very smooth so I didn't have to address this issue, but a few Jotul owners have reported it here. I wondered about the roughness of the castings under the slider valve on these stoves.

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