I had my stove installed by the dealer in March 2011. Could not be happier with it. Only problem I ever had with it was a failed igniter. When running the stove 24/7, I clean it weekly but, recently, after some major surgery, I only run it at night and, therefore, clean it every two weeks. Recently, I've been having trouble with ash build up around the ceramic cover for the thermocouple such that it acts as an insulator which, in turn, prevents restart after auto-cleaning and gives me a "Min Firepot Temp" error code. This is happening every few days. I burn Hamers pellets as I have every year since I got the stove. It's an easy fix. Just open the door, knock the ash off with my fingers and restart but who wants to do that at 3AM?
So my questions are, have any other MVAE or Quad owners experienced this and, if yes, how did you correct it? Does the thermocouple cover need to be changed every few years? Is it possible to clean and polish? Originally it was pretty smooth. Seems to be rather rough now perhaps allowing ash to adhere to it more easily.
Thanks for taking the time to read and I wish all of you pelleteers a very Happy Thanksgiving.
So my questions are, have any other MVAE or Quad owners experienced this and, if yes, how did you correct it? Does the thermocouple cover need to be changed every few years? Is it possible to clean and polish? Originally it was pretty smooth. Seems to be rather rough now perhaps allowing ash to adhere to it more easily.
Thanks for taking the time to read and I wish all of you pelleteers a very Happy Thanksgiving.
