Quadra-Fire Mt Vernon call light not on and auger not turning

Kara Posted By Kara, Dec 4, 2013 at 1:32 AM

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  1. Kara

    Kara
    New Member

    Nov 20, 2012
    6
    0
    I have had my pellet stove for 5 years but it's been in this house for many more. It sat for about 3 years unused cause we were using our wood burning stove. However my daughter was diagnosed with asthma and a sensitivity to wood burning smoke so our best option was to get the pellet stove running again since any other form of heat is not possible where I live. So in trying to get it back up and running we replaced snap disk 1 and 2 to get the fans working proper, replaced the igniter and gave it a good cleaning. All was working great till last night. I went to get it started again and the call light was not on. I cleaned it out and put the thermostat up and it started along with the call light went on and I heard pellets being dropped down. However it burned for only a min and then went out. Tonight I went to clean it out and check for an auger jam. There is no jam and everything seems to be running. Except the auger will not turn and the red call light is not on even if the thermostat is up nice and high. I have looked through the forums and the manual and I can't seem to find anything that might cause this except possibly the snap disk #3 is not working now. Or the auger motor itself is not working. Does anyone have any suggestions.
     
  2. DBCOOPER

    DBCOOPER
    Feeling the Heat

    Jan 23, 2010
    493
    98
    Loc:
    Stowe, Pa
    Disconnect the thermostat and jumper the thermostat connections on the stove.
     
  3. Kara

    Kara
    New Member

    Nov 20, 2012
    6
    0
    I'm not sure what you mean by jumper the thermostat connections. I did unhook the thermostat and try it without the thermostat and it didn't work. How would one jumper the connections?
     
  4. DBCOOPER

    DBCOOPER
    Feeling the Heat

    Jan 23, 2010
    493
    98
    Loc:
    Stowe, Pa
    Unplug the stove.Where the stat wires hook to the stove hook up a single wire in a loop. Plug the stove back in.
     
  5. Kara

    Kara
    New Member

    Nov 20, 2012
    6
    0
    could I use a paper clip to do that? I don't really have a piece of wire hanging around.
     
  6. hooter04

    hooter04
    Member

    Dec 5, 2010
    232
    17
    Loc:
    Upstate NY
    Did error message come up on thermostat
     
  7. Kara

    Kara
    New Member

    Nov 20, 2012
    6
    0
    my thermostat isn't digital so there is no messages ever
     
  8. Kara

    Kara
    New Member

    Nov 20, 2012
    6
    0
    ok so put a paperclip in between the 2 thermostat screws and it's running now :D:D Does this mean I need a new thermostat??
     
  9. DBCOOPER

    DBCOOPER
    Feeling the Heat

    Jan 23, 2010
    493
    98
    Loc:
    Stowe, Pa
    Maybe. It could be that or the thermostat wire.
     
  10. Harvey Schneider

    Harvey Schneider
    Minister of Fire

    Oct 9, 2012
    1,321
    321
    Loc:
    Southbury, CT
    Is there a switch on the thermostat to select heating or cooling mode? If so, is it in heat mode?
     
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