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The Hunt For a 372xp

Post in 'The Gear' started by Bacffin, Dec 19, 2012.

  1. Bacffin

    Bacffin Minister of Fire

    Joined:
    Jan 2, 2012
    Messages:
    535
    Loc:
    30 Miles Northwest of Boston
    In my quest for a Husky 372xp online, I ran into one priced at 799 no tax and free shipping from Mowers At Jack's. http://www.mowersatjacks.com/Product-Details/HUSQVARNA/965968311

    This appears to be a sister company to Jacks Small Engine who I have used in the past who has great service and good prices.

    Has anyone ever purchased from Mowers At Jack's before? Can you share your experience with them? I am still not sure about buying this saw online or going to my local dealer with the higher price yet.

    Thanks,
    Bruce

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  2. smokinj

    smokinj Minister of Fire

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    Aug 11, 2008
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    Loc:
    Anderson, Indiana
    I would not be affaird to buy on off line.
  3. BravoWhiskey

    BravoWhiskey New Member

    Joined:
    Sep 6, 2012
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    Loc:
    NY Southern Tier
  4. Bacffin

    Bacffin Minister of Fire

    Joined:
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    Loc:
    30 Miles Northwest of Boston
    Thanks for the link Bravo Whiskey!;)
  5. HittinSteel

    HittinSteel Minister of Fire

    Joined:
    Aug 11, 2008
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    1,587
    Loc:
    Northeastern Ohio
    Are you a forum member on the arboristsite? If so, I can give you the name of a good dealer. Send me a PM if you're interested.
  6. MasterMech

    MasterMech Guest

    Are you going to use your local guy for walk-in/take out parts/chains or will you be using his service dept for repairs/warranty as well? If you aren't doing you're own service work, I'd be negotiating a discount with him and buying locally. That relationship is worth a lot more than the $100 bucks you'll save by buying online.

    FWIW: I'm curious to see what this kind of availability does to Husky's local dealer network. I wouldn't care so much as a dealer if somebody was selling saws online at slightly discounted rates but I've seen some pricing where the saws sold new for damn near dealer cost. That kind of retail model will eventually put local sales in the chitter and savvy homeowners, enthusiasts, and business owners will be buying from a handful of online merchants that unload saws as fast/cheap as possible, not even taking them out of the box. While that model works for a good deal of the products people buy, power equipment is too prone to defects and mal-adjustments (the fault of both the machine and the operator, ;lol) for that to really be a "better" way. Seems awesome to you and me for now but it's not sustainable.

    IMO: Husqvarna needs to put the kaibash on this now while they still have local dealers. They'd do well to take a page from their chief competitor's playbook.
  7. Como

    Como Minister of Fire

    Joined:
    Jan 28, 2008
    Messages:
    866
    Loc:
    Colorado
    I am sure there are exceptions but the dealers locally would not take them out of the box anyway.

    http://sleequipment.com/

    Try these as well.
  8. KarlP

    KarlP Feeling the Heat

    Joined:
    Nov 18, 2005
    Messages:
    485
    When I wanted to buy a 353 my local full line Husqvarna dealer told me it wasn't a model. I ended up purchasing a Husqvarna 353, 372, 385, and 232 trimmer sight unseen from Southwest Trading, Alamia, and Baileys over the next few years.

    When I needed some common parts I stopped back the local shop and discovered I'd have to prepay for bar nuts for a small mount Husky and an air filter for a 372. They could call me when they got it in about 10 days. I went home and ordered from Jacks. Found out the local place was also WAY over MSRP.

    I've found the top online suppliers to often be faster, cheaper, AND more knowledgeable than most of my local shops. Therefore I'm annoyed at Husqvarna from taking a play from their chief competitors handbook and preventing businesses like SW Trading, Alamia, Baileys, Madsens, CCD, etc from selling pro saws online ... (while at the same time taking a play from their Poulan line and bringing the homeowner models into HD and Lowes).
  9. MasterMech

    MasterMech Guest

    Lots of folks calling dealers and getting XP saws shipped to them cross-crountry, even a couple posts on this forum about it. Don't know if that's a hear no evil type of situation. Sorry your local experience was so lousy but there are good/bad dealers for just about every product sold. Key to weeding out the bad dealers (really bad ones seem to eliminate themselves...) is to let the OEM know what you think of them. Politely of course. ;)
  10. MasterMech

    MasterMech Guest

    That's just lazy. Hand the customer a properly assembled and adjusted/tested product and you eliminate 100% of "out-of-the-box" issues.

    I've been on both sides of the counter. I know what I want to buy and what I should be selling. ;)
  11. TMonter

    TMonter Minister of Fire

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    1,494
    Loc:
    Hayden, ID
    Dealers seem to be hit and miss. We have a couple really good dealers in the area for both Husky and Stihl and a couple really bad ones who will flat out lie to you.
  12. HittinSteel

    HittinSteel Minister of Fire

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    Loc:
    Northeastern Ohio
    Or stihls solution in my area, put a dealer on every corner and make them compete. Must be 6-7 stihl dealers within 20 minutes.

    My local Husky dealer doesn't even stock XP's !!!
  13. MasterMech

    MasterMech Guest

    Husqvarna ain't any better. If you want sell OPE, Husky is one of the easiest brands to get. All kinds of hardware stores and small engine shops around here carry Husqvarna equipment. Dealer locator turns up 9 within 20-25 minutes of me. ;lol

    Oh that is sad... :(
  14. HittinSteel

    HittinSteel Minister of Fire

    Joined:
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    Loc:
    Northeastern Ohio
    They are really a sad excuse for a dealer. Main reason I had to teach myself saw maintenance and repair.
  15. Thistle

    Thistle Minister of Fire

    Joined:
    Dec 16, 2010
    Messages:
    4,206
    Loc:
    Central IA
    Within a 50 mile radius of me there are 7 Husqvarna & 5 Stihl dealers that carry the entire product line.The biggest Husky dealer is about 8 miles to my northeast,they're also a full line Echo dealer,Kohler engines & Cub Cadet.
  16. MasterMech

    MasterMech Guest

    My personal favorite is one 35 miles from me.

    John Deere (C&CE only, no Ag or Construction)
    Stihl
    Husqvarna
    Exmark (commercial mowers)
    Little Wonder
    Iron & Oak
    Bear Cat (chippers)

    That's the main stuff anyways.

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