Travis Avalon web site - Astoria Pellet maintenance procedure instructions - Click to view has Error

[Don2222]

Hello

On the Avalon web site
http://www.avalonfirestyles.com/product_guide/detail.aspx?id=198

If I click on

Pellet maintenance procedure instructions
Click Here to view instructions.

I get 404 error Cannot find Page.
It also says:
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

Can anyone else see these instructions?
I saw them once along time ago and they are very good with pics and all!

In the mean time before they take it away. (Yankee is discontinued!!)
The Lopi Yankee instructions

Click on this link
http://www.lopistoves.com/product_guide/detail.aspx?id=201
and then
Pellet maintenance procedure instructions
Click Here to view instructions.

Or just click on this:
http://www.lopistoves.com/LopiPelletMaintenance/LopiPellet_Lg_Maint/lopilargepellet_main.html

P.S. I also emailed Sean Hanley the Travis Support Tech with a description of the issue.

 

[Wood Heat Stoves]

It is a broken link. I get the same error.

 

[Don2222]

It is a broken link. I get the same error.

Hi Wood Heat Stoves

Thanks for checking. I tried again and it is still broken for me. Hopefully Sean will get it fixed!

I like your gasket sale! The 7" should fit the blower shown above!

See thread
https://www.hearth.com/econtent/index.php/forums/viewthread/75522/

 

[DexterDay]

Link Still Broke. Dave (WoodHeatStoves) may be able to get you the manual.

 

[imacman]

I tried a few minutes ago....linky still not worky.

 

[SmokeyTheBear]

If it is like most things on the Internet that sometimes go missing it will take a while before it is back. A lot of companies have a long process to fix what seems to be a trivial problem.

 

[Don2222]

Hello

Well seems that go it fixed in one day!

On the Avalon web site
http://www.avalonfirestyles.com/product_guide/detail.aspx?id=198

If you click on "Click Here to view instructions" below "Pellet maintenance procedure instructions" It should now work!

Pellet maintenance procedure instructions
Click Here to view instructions.

Or Click on the following:
http://www.avalonfirestyles.com/AvalonPelletMaintenance/Avalon_largepellet/Avalon_largepellet.html

You should now see what is in the pic below!! It works!

----- Forwarded Message -----
From: "Sean Hanley" <[email protected]>
Sent: Tuesday, May 31, 2011 6:09:59 PM
Subject: RE: Avalon web site - Pellet maintenance procedure instructions - Error 404 cannot find page?

Hi Don,

The website has been fixed so now the instructions can be viewed.

Sean Hanley

Travis Industries

Customer Service

www.fireplacex.com

www.lopistoves.com

www.avalonfirestyle.com