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  1. Hogwildz Minister of Fire

    Vent time............
    The new forum is either not satellite internet user friendly for uploading photos, or I just don't know. I have had nothing but problems with uploading photos with 90% "error" failure rate. This really blows!
    That is all.................
    #1

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  2. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    Hmm...I can check into that! It is certainly friendly in all the regular ways!

    Does it throw an error screen? It may be a "timeout" which I can change......
  3. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    Before I turn this in for tech support:

    What browser? Have you tried different browsers? Do you have more than one computer? Tried others?

    Just trying to ID the problem as close as possible.
  4. begreen Super Moderator

    joined: Nov 18, 2005
    36,116 posts
    South Puget Sound, WA
  5. BrotherBart He Who Moderates

    joined: Nov 18, 2005
    21,911 posts
    Northern Virginia
    There is a leak at the nuke blocking the sat signal. >>
  6. fossil Super Moderator

    joined: Sep 30, 2007
    9,132 posts
    Bend, Oregon
    You don't have enough tattoos...there's a minimum ink-covered surface area required for access approval.
  7. BrotherBart He Who Moderates

    joined: Nov 18, 2005
    21,911 posts
    Northern Virginia
    I think that must be waved for pics of dogs, cats and sheds. :confused:
  8. fossil Super Moderator

    joined: Sep 30, 2007
    9,132 posts
    Bend, Oregon
    ;lol Yeah, must be.
  9. Hogwildz Minister of Fire

    Yes it gives an error window that pops up. I am using Firefox 13.0
    Never had the problem with the old forum.
    Happens whether I try to upload one, or several.
  10. Hogwildz Minister of Fire

    Here is a print screen of the error test.jpg
  11. Hogwildz Minister of Fire

    file size is 97.1 kb
    Gave me the error, but I clicked thumbnail and it loaded. Tried that before with no luck.
  12. Hogwildz Minister of Fire

    same issue with Google Chrome
  13. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    But both times it actually uploaded???

    Does the file seem to take a long time to upload, given it's small size?
  14. begreen Super Moderator

    joined: Nov 18, 2005
    36,116 posts
    South Puget Sound, WA
    I don't think this is the browser. That image may be too large for a test. Try something a tenth that file size.

    Did you try the speed test? That will tell you your upload speed. If it's ridiculously low then that is likely the issue. FWIW, a friend of mine living up north in the boonies was going to sign up with WildBlue but his neighbors were having so many issues that he ended up going with Verizon's 3G. That seems to be working pretty reliably for them. They don't have WildBlue Excede service up there and they reported upload was 256k at best.

    One thing you might have closely checked is the sat dish alignment. If not good you will notice it with slow uploads first.
  15. Hogwildz Minister of Fire

    I upload photos to salvage sites I use for work with the pics being in the 40-102 kb range with no problems.
    The bar goes to 100 instantly, then a pause 10-15 seconds, then the error screen.
    Speed test results: 1.7Mps d/l / .08Mps u/l

    Just tried to upload a 21.7 kb file, no go
  16. Hogwildz Minister of Fire

    Ok, just tested on testmy.net 2x, fairly consistent
    [IMG] Download :: 1.5 Mbps 194 kB/s [IMG] Upload :: 118 Kbps 15 kB/s
    Not the greatest, but for satellite it is about what I have been getting since getting satellite in 2006. I never had any issues uploading pics in the old version of the forums.
  17. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    Yeah, as you know that .08 MPS is too slow for just about anything!

    The old forum did not use a flash uploader and some other newer conventions which this one does.....so it makes sense that it worked there.

    Just for fun, have you tried turning off the rich text editor? It's worth a shot - you do that in your prefs.
  18. begreen Super Moderator

    joined: Nov 18, 2005
    36,116 posts
    South Puget Sound, WA
    Might be worth asking the XF folks if there is a buffer timeout limit on upload that can be extended. In the meantime hog, you can email me any picture you want posted. Include the thread url so that I get it to the right one.
  19. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    I tried some hints from the XF people - try it now, with a smaller file first.
    Let me know.
  20. Hogwildz Minister of Fire

    Nope tried a small one at 28.1 no go. Turned off rich text editor. Sill no go. I don't get while it works once in a while, and not other(most) the time. 118 KBPs should be plenty
  21. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    Bummer - try the other crazy stuff like resetting the satellite router - and any other router in-between.

    Other than that, I am at an impasse - but will keep trying over at tech support.
  22. begreen Super Moderator

    joined: Nov 18, 2005
    36,116 posts
    South Puget Sound, WA
    Good thought. Unplug (not just switch off) the sat router for a minute and the local router too if you have an additional router connected. Also, if there is an in between router, maybe try connecting directly to the sat router to see if that fixes the issue?
  23. Hogwildz Minister of Fire

    No sat router, sat modem with lynksys router between it and the comp. I unplugged both, booted up modem, then router, no change. Actually tried that before I started bitching.
    Strange thing is, when I click to upload, the bar goes to 100%, but never loads the photo and then that error window pops up. Wonder why the meter goes to 100%, but the photo never loads?
  24. Jags Super Moderator

    joined: Aug 2, 2006
    11,254 posts
    Northern Illinois
    Hogz - are your running Win7?
    And Craig, can you either confirm or deny that the popup box, when it errors out is from the forum software. I only ask, because the pop looks like it could be from either windowz or the forum. Knowing where it comes from will be half the battle.
  25. webbie Administrator

    joined: Nov 17, 2005
    10,917 posts
    Western Mass.
    That is a forum error. The strange thing is that I set the timeouts to not get in the way.

    But it's possible that the satellite "up" connections breaks all kinds of rules as to the handshaking.

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