Ok, so I have a water softener. It has two, upright tanks which kinda look like welding gas tanks, except they appear to be made of fiberglass. Next to the two tanks is a larger, thin plastic tank, which I surmise is where the salt belongs. The lid of this tank removes easily. The two, taller tanks (one is slightly taller than the other) have a removeable cover with a disc type timer in them, which I'm assuming determines when the softener regenerates. That's all I got. I have no other clue as to how it works, etc. Can someone, ANYONE, please help me?