escape 35

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    Heat & Glo Escape 35 ember bed light not working

    I recently replaced both a bad pilot assembly and RC 300 remote control on my Escape 35 propane unit. The ember lights that used to work with the Aux function no longer come on. I'm wondering if either of these fixes could have affected the operation of the lights or could they simply be...
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    H&G Escape 35 Break-In Procedure Necessary?!?!

    So I have my new Escape 35 unit and reading the Break in Procedure it says to run for 3-4 hours on high heat, high fan. Let cool, clean glass the. Run again on high heat, fan off for 12 HOURS?!?! Is the second 12 hour burn time on high heat necessary? Seems to be a little excessive and hot...
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    H&G Escape 35 - installation confirmation

    I am installing my natural gas Escape 35 and in the installation instructions it indicates to remove the panels on either side of the unit that cover up the electronics and never instructs to reinstall them. It seems as if these panels remain removed the circulating fan would pull some air...