heat & glo

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  1. J

    Help with heat and glo fireplace

    We moved into a house that has 2 of these fireplaces. Can’t find model number on them and cannot find the control module to reset the fireplace to program the remote to it bc our old remote broke!
  2. P

    6000tr-oak DV blocked orfice?

    I have a heat n glo 6000tr-oak ng dv fire place that won’t light (consistently). I’ve confirmed the valve works and have gotten the fire place to light once but it was very delayed with a big pop. I vacuumed out the holes the best I could but the burner section closest to the pilot is still...
  3. M

    Main burner won't light anymore. Before was intermittent and fixed by shaking surround. Thermopile: low volts when switch on, good volts off.

    Hello, I have a natural gas fireplace called the Heat-N-Glo FB-GRANDLP, which is a millivolt system. (I can't find its manual but I found a similar model's (I think) FB-IN and FB-GRAND). It has two control options, a simple on/off switch located on the decorative painted metal surround and a...
  4. G

    Heat & Glo Escape 35 ember bed light not working

    I recently replaced both a bad pilot assembly and RC 300 remote control on my Escape 35 propane unit. The ember lights that used to work with the Aux function no longer come on. I'm wondering if either of these fixes could have affected the operation of the lights or could they simply be...
  5. D

    Heat & Glo Gas Log Fireplace Won't Light

    TL;DR: It worked just fine two days ago but now nothing happens when turning it on. Is there anything I can try before calling in an expert? I'm house-sitting for relatives for a few months while they are overseas. They have a gas log fireplace so, being winter here, I turned it on the first...