new england stove works pellet stove soot

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  1. Cakane

    New England Stove Works Pellet stove Soot Lazy Fire

    Model Number 25- CB 120/55SHPC Year 9/2018. Stove is cleaned weekly as per manual. All of a sudden glass turns completely black and fire is lazy. We’ve tried calling 800–245-6489 & 800-516-3636 and emailing company but that was fruitless. I know there is another direct office number because I...
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