Our 2008 Mt Vernon AE won't ignite pellets. At start up, the combustion blower turns on at a slow speed and begins to speed up at the 90 second mark. Pellets begin dropping within seconds after. The element begins to glow at 3 minutes and the combustion blower slows back down approx 30 seconds later. There it sits, element glowing, pellets in the pot and the blower on slow speed. At 18 minutes, the stove goes into auto-clean mode. The element is still glowing throughout the auto-clean mode. Once auto-clean is done, the stove will go right back into start up mode....and repeat with no ignition ever happening. It is a never-ending cycle. Turning the Quadrafire wall thermostat to off doesn't stop the stove from repeating its cycles over and over. The only way to stop it, is to unplug the stove from the outlet. There are a few charred pellets in the ash pan each time it dumps.
We have cleaned the stove, firepot (holes and slot), motors, vacuum switch tubing and 10 feet up the chimney. I estimate the chimney run is approx 30 feet on two story house with a very steep roof. The chimney was professionally cleaned 2 years ago. The ignitor was new in October and is a genuine Quadrafire ignitor.
Above the control box are two lights, green and amber. They are both on. Under the cover of the control box, down in the lower part, there is a red light blinking. It blinks continuously every 2 seconds. I can see a solid red light in the upper portion of the box. It has never blinked.
The thermostat doesn't ever show any errors except for once. At the beginning of the season, the stove would usually ignite on it's second start-up attempt. We allowed it to start up early on its own one morning. It failed to ignite and did give a missed ignition error on the thermostat. I didn't bother with it for several hours and then discovered the combustion blower was still running on low speed the whole time. The only way to shut it down was by unplugging the stove.
We live in the middle of nowhere and have no service technician for our area. I hate to buy a new stove if this one has a simple problem. The owner's manual isn't of much help. I've browsed this forum for months and can not find a similiar problem. If anyone has any ideas I would love to hear them.
We have cleaned the stove, firepot (holes and slot), motors, vacuum switch tubing and 10 feet up the chimney. I estimate the chimney run is approx 30 feet on two story house with a very steep roof. The chimney was professionally cleaned 2 years ago. The ignitor was new in October and is a genuine Quadrafire ignitor.
Above the control box are two lights, green and amber. They are both on. Under the cover of the control box, down in the lower part, there is a red light blinking. It blinks continuously every 2 seconds. I can see a solid red light in the upper portion of the box. It has never blinked.
The thermostat doesn't ever show any errors except for once. At the beginning of the season, the stove would usually ignite on it's second start-up attempt. We allowed it to start up early on its own one morning. It failed to ignite and did give a missed ignition error on the thermostat. I didn't bother with it for several hours and then discovered the combustion blower was still running on low speed the whole time. The only way to shut it down was by unplugging the stove.
We live in the middle of nowhere and have no service technician for our area. I hate to buy a new stove if this one has a simple problem. The owner's manual isn't of much help. I've browsed this forum for months and can not find a similiar problem. If anyone has any ideas I would love to hear them.
