I've had my 25-PDV for a few years, '13 model. We've been experiencing some cold temps in NH this past week. Last night was pretty cold so I decided to check whether I was on mode "D" or "C". Well, for whatever reason I couldn't get it to come up. I let the stove go out, unplugged it, plugged it back in and held the Blower Speed "Up" and "Down" buttons simultaneously. The problem was that when I would plug the stove back in, the Heat Range and Blower Speed settings appeared instead of being blank.
When I couldn't get it to work, I decided to factory reset it, since I knew that the factory setting was "C" for the 25-PDV anyhow. I followed the procedure and once the F-5 went out, unplugged the stove. I tried to follow these directions:
"Heat Mode, the default setting is 'd' for the 25-PDVC, and for the 25-PDV it is 'c', but some control boards default to 'A' when a reset is done. Do not run the stove in 'A' or 'b' mode.
Unplug the stove from the mains.
Plug power lead back in and press both the up and down blower speed buttons at the same time within 4 - 5 seconds and then release the buttons, you should now see a letter (A, b, c or d) in the left or right digital display under heat range or blower setting, you need to change this to 'd' or 'c' using the up / down buttons below that readout, or in case of the 25-PDV you need to use both buttons up or down, once set to 'd' or 'c' wait 10 - 15 seconds then unplug the power again and wait 5 seconds. (Sometimes the mode that you want does not set and defaults back to the mode that it was in before, repeat this step to make sure the mode that you want is set.)"
Again, I couldn't get the Heat Mode to display.
It was starting to get pretty cold so I said screw it and plugged it back in and started the stove. The problem that I'm having now is that I cannot set the Heat Range and Blower Speed separate...it won't let me turn the Blower Speed lower than the Heat Range unless I first turn the Heat Range down. So, let's say I have the Heat Range to 7, I can't turn the Blower Speed down to 5 unless I turn the Heat Range down to 5 first. Once I turn the Heat Range down, I can turn the Blower Speed down, but if I try to turn the Heat Range back up, the Blower Speed goes up with it.
What do I need to do?
When I couldn't get it to work, I decided to factory reset it, since I knew that the factory setting was "C" for the 25-PDV anyhow. I followed the procedure and once the F-5 went out, unplugged the stove. I tried to follow these directions:
"Heat Mode, the default setting is 'd' for the 25-PDVC, and for the 25-PDV it is 'c', but some control boards default to 'A' when a reset is done. Do not run the stove in 'A' or 'b' mode.
Unplug the stove from the mains.
Plug power lead back in and press both the up and down blower speed buttons at the same time within 4 - 5 seconds and then release the buttons, you should now see a letter (A, b, c or d) in the left or right digital display under heat range or blower setting, you need to change this to 'd' or 'c' using the up / down buttons below that readout, or in case of the 25-PDV you need to use both buttons up or down, once set to 'd' or 'c' wait 10 - 15 seconds then unplug the power again and wait 5 seconds. (Sometimes the mode that you want does not set and defaults back to the mode that it was in before, repeat this step to make sure the mode that you want is set.)"
Again, I couldn't get the Heat Mode to display.
It was starting to get pretty cold so I said screw it and plugged it back in and started the stove. The problem that I'm having now is that I cannot set the Heat Range and Blower Speed separate...it won't let me turn the Blower Speed lower than the Heat Range unless I first turn the Heat Range down. So, let's say I have the Heat Range to 7, I can't turn the Blower Speed down to 5 unless I turn the Heat Range down to 5 first. Once I turn the Heat Range down, I can turn the Blower Speed down, but if I try to turn the Heat Range back up, the Blower Speed goes up with it.
What do I need to do?