I love my Austroflamm Integra "V1" Insert. My house has been able to stay warm as this thing puts out the heat. I'm burning about 2 - 2-1/2 bags a day when it's cold. I have been burning La Crete's so they are high BTU, low ash softwood pellets. My local supplier has been rationing pellets to 1/2T per purchase. They ran out of La Crete's and the weather was warmer so I told my wife to use up some of the FSU's. Big difference in ash production and clinkers. You have to stir the burnpot a lot more often and that tends to make a lot of ash fall through the burnpot. filling up the shallow space underneath and restricting combustion air. This leads to, you guessed it.....more clinkers. How often do other Integra insert owners shut down to clean out their stoves? The design of this insert doesn't allow ash emptying with the stove running. The burnpot must be removed to get the ash pan out. I have run it long enough to have the pan, which sits on the area surrounding the burnpot to fill up to the point of ash sloughing back into the pot. Just wondering how others handle this.