Working with a Caddy Advanced, 2 years old and dealing with installation issues related to poor air flow. Long story and the data I am gathering ( including manometer, temperature, and anemometer and thermal data logging ) are addressing the airflow stuff.
There is something else that I personally observed this week and I am seeking any other users who have noted similar issues.
LED Operation Bug?
A few times this year, the owner had me troubleshoot missing LED indications. I eliminated the hardware as a result of a three step (three occurrence) process, and determined that when it appears, cycling the power for 10-15 seconds restores proper operation reliably. This strongly hints at software with the condition cleared on PowerOnReset. ( I am a retired embedded control / test engineer with a few dozen designs under my belt and have seen this sort of thing before. ). Sound familiar to anyone?
Fan Operation Bug?
During debug of the system two days ago, I witnessed the plenum temp go to nearly 300 degrees after restarting the fire. I was measuring static pressures and temperature rise. While waiting for the Caddy fan to restart, the (properly functioning!) LED started fast blink (5 Hz). This indicated that the controller detected AND responded to the overtemp condition. The fan did not run. I reset the power to the unit for about 10 seconds. The LED illuminated properly at first ( advising that heat was available and that the TSTAT was calling for heat). The fan did not run. In a few seconds, fast blink returned, indicating overtemp. It also verified that the controller was functioning and that the plenum temperature sensor was functioning and being properly read.) No fan.
Fortunately, there is another fan upstream of the Caddy and I turned it on manually, and the plenum temp went to 130F quickly. I left it on until the wood was consumed.
Looking at the "schematic" (sic), there are two fuses (serial?) that protect the ECM. I accessed them and checked the fuses. Both were good. I did not remove the fuses and made no configuration changes. Nothing changed except probing two fuses and I intentionally did not disturb any wiring.
At this point, the owner tells me that she has solved this problem before by removing power for 30 minutes? I was very skeptical. However the fuse issue took me about 15-20 minutes to address. When I plugged it back in, the unit operated normally.
As this is a safety critical feature, and since I have suspicions that there is a latent issue elsewhere, I am seeking any observations anyone else has had with this unit. Not trying to pick a fight or start trouble, but this is a "work it until you fix it" issue with me.
There is something else that I personally observed this week and I am seeking any other users who have noted similar issues.
LED Operation Bug?
A few times this year, the owner had me troubleshoot missing LED indications. I eliminated the hardware as a result of a three step (three occurrence) process, and determined that when it appears, cycling the power for 10-15 seconds restores proper operation reliably. This strongly hints at software with the condition cleared on PowerOnReset. ( I am a retired embedded control / test engineer with a few dozen designs under my belt and have seen this sort of thing before. ). Sound familiar to anyone?
Fan Operation Bug?
During debug of the system two days ago, I witnessed the plenum temp go to nearly 300 degrees after restarting the fire. I was measuring static pressures and temperature rise. While waiting for the Caddy fan to restart, the (properly functioning!) LED started fast blink (5 Hz). This indicated that the controller detected AND responded to the overtemp condition. The fan did not run. I reset the power to the unit for about 10 seconds. The LED illuminated properly at first ( advising that heat was available and that the TSTAT was calling for heat). The fan did not run. In a few seconds, fast blink returned, indicating overtemp. It also verified that the controller was functioning and that the plenum temperature sensor was functioning and being properly read.) No fan.
Fortunately, there is another fan upstream of the Caddy and I turned it on manually, and the plenum temp went to 130F quickly. I left it on until the wood was consumed.
Looking at the "schematic" (sic), there are two fuses (serial?) that protect the ECM. I accessed them and checked the fuses. Both were good. I did not remove the fuses and made no configuration changes. Nothing changed except probing two fuses and I intentionally did not disturb any wiring.
At this point, the owner tells me that she has solved this problem before by removing power for 30 minutes? I was very skeptical. However the fuse issue took me about 15-20 minutes to address. When I plugged it back in, the unit operated normally.
As this is a safety critical feature, and since I have suspicions that there is a latent issue elsewhere, I am seeking any observations anyone else has had with this unit. Not trying to pick a fight or start trouble, but this is a "work it until you fix it" issue with me.