Here is my fustration.....The topic is not intended to be perverted...I have been using Energex pellets for the last year the ones made here in the USA in Pennsylvania. These are strictly hardwood. I am burning them in my Harman Accentra Insert which really has no problem burning anything, but the bags I've been opening have had many larger size pellets. As in the picture I had a pellet almost up to the 3" mark. In my standard that is way to big to be PFI certified. There are a few 2" here and there and most are at the 1.5" length and less. I have not had any bridges in the hopper as of yet, but I have had alot of clunks which I would assume are the pellets being broken by the auger.
Here are my questions and concerns____ Could this lead to damaging the feed motor or the auger tube? Is the heat output any different with pellet size? I find my flame is smaller buring these pellets. I was thinking about contacting the manufacturer and complaining about the issue but probably know where that will get me! Does anyone have the same issue on the size of the pellets depending on the brand?
Here are my questions and concerns____ Could this lead to damaging the feed motor or the auger tube? Is the heat output any different with pellet size? I find my flame is smaller buring these pellets. I was thinking about contacting the manufacturer and complaining about the issue but probably know where that will get me! Does anyone have the same issue on the size of the pellets depending on the brand?