Empress Fireplace Manual

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Lake Girl

Moderator
Nov 12, 2011
6,940
NW Ontario
Sorry you got moved by mistake ... there is a pellet stove that is popular that is also an "Empress".
 

begreen

Mooderator
Staff member
Nov 18, 2005
87,668
South Puget Sound, WA
My bad. I didn't know there was an Empress gas fireplace.
 

Lake Girl

Moderator
Nov 12, 2011
6,940
NW Ontario
Company was in Burlington, ON and folded ...

Caught some info on a HVAC site that mentioned some of the former employees started up CFM Inc. known as Majestic Fireplace...
This doesn't look good though ... recall on 2 fireplaces
http://www.dunnheating.com/usercontent/documents/TSSA Bans Series of Insta_Flame and Northern Flame Fireplaces.pdf

Not likely you would get much info from them as they would not want the liability for another manufacturer...

Due to it's age, you might want to go to "Plan B" ... You may luck out with a local shop that has been in business for a while and may have serviced them in the past. Good luck!
 

TorontoHI

Member
Nov 13, 2016
9
Toronto, Canada
Company was in Burlington, ON and folded ...

Caught some info on a HVAC site that mentioned some of the former employees started up CFM Inc. known as Majestic Fireplace...
This doesn't look good though ... recall on 2 fireplaces
http://www.dunnheating.com/usercontent/documents/TSSA Bans Series of Insta_Flame and Northern Flame Fireplaces.pdf

Not likely you would get much info from them as they would not want the liability for another manufacturer...

Due to it's age, you might want to go to "Plan B" ... You may luck out with a local shop that has been in business for a while and may have serviced them in the past. Good luck!
Thanks, but it is a wood burning fireplace, not gas. I called the local major fireplace store (Marshs) but no luck there.
 

begreen

Mooderator
Staff member
Nov 18, 2005
87,668
South Puget Sound, WA
Due to the lack of info on the product we have just been guessing. There is some chatter on the hvac forums on the Empress 736, but that is all I found. Can you post a clear picture of the manufacturer's label for this fireplace?
 

Lake Girl

Moderator
Nov 12, 2011
6,940
NW Ontario
What is at issue? Why the need of a manual?

Info I saw on Empress was natural gas related ...... It is a 30+/- year old fireplace so hard to expect us to recognize it as a wood only fireplace. This is the first I've head of the company. And you might be surprised with some of the oddities that we see as moderators!!!

The reuse of the name for other fire related appliances adds another wrinkle. Would you expect the manual from a 1970s Mustang to be the same as the 2014 Mustang?

So, sorry you got shuffled around but can't suggest we aren't trying to help.... just may not be able to.
 
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Hamiltonion

New Member
Mar 31, 2017
1
Hamilton
Thanks, but it is a wood burning fireplace, not gas. I called the local major fireplace store (Marshs) but no luck there.
My husband and I worked at the company. The place was called empress fireplaces and the manufacturing part was called Hevac. My hubby was one of the service guys as well as working on the line at the Burlington location. I worked at the Mississauga location in the office. He doesn't have any manuals but may be able to assist you online.
 

begreen

Mooderator
Staff member
Nov 18, 2005
87,668
South Puget Sound, WA
Nevermind, it's a wood unit. Hard to find info on a 30 yr old unit.
 

jetsam

Minister of Fire
Dec 12, 2015
5,257
Long Island, NY
youtu.be
I did find a few threads on other forums where people were looking for parts or manuals, but none of them got anything useful back.

A chance to question one of the techs who serviced them is pretty darn good though!
 

TorontoHI

Member
Nov 13, 2016
9
Toronto, Canada
Hi folks, thanks for all the info. Just to update you, this unit was installed in a townhouse condo complex. I probably should have posted pics originally to help. What happened was, since the fireplaces were installed in most units originally, I asked the owner to enquire to neighbours to find out if anyone had a manual and someone did! So that's how I ended up getting the manual, and here it is. Although since most of you are in the USA, and this unit was made in Canada a long time ago it will probably not help much.
 

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Lake Girl

Moderator
Nov 12, 2011
6,940
NW Ontario
Thanks for coming back with the manual and glad you were able to find one. I know the condo my son was renting in Winnipeg decided to remove all the fireplaces from the units ... liability and age of the fireplaces being the big determinant.
 

Prichard

New Member
Jan 2, 2018
1
Montreal
My husband and I worked at the company. The place was called empress fireplaces and the manufacturing part was called Hevac. My hubby was one of the service guys as well as working on the line at the Burlington location. I worked at the Mississauga location in the office. He doesn't have any manuals but may be able to assist you online.
Hi. I have a two sided empress 747 ST and want to change the gasket (s) on the window side of the fireplace to stop the smoke from escaping. Would you happen to know the proper size of the gasket? Thank you so much for your help.
 

chimneychick

Chimney Chick Tweets
Hi. I have a two sided empress 747 ST and want to change the gasket (s) on the window side of the fireplace to stop the smoke from escaping. Would you happen to know the proper size of the gasket? Thank you so much for your help.
The Empress 747ST fireplace did not come with standard gasketing [at least when we sold them]
It is a non airtight unit